Duties and responsibilities . Attend site/plant shutdown meeting . Relay information to sales to work on preliminary quotation . Liaise with Customers and Sales to carry out production of work ord Duties and responsibilities . Attend site/plant shutdown meeting . Relay information to sales to work on preliminary quotation . Liaise with Customers and Sales to carry out production of work orders as specified . Liaise with Sales with regards to availability of raw materials for production or request purchase of required material when necessary . Monitoring progress reports on gasket usage by Customers during plan shutdown (caravan service) and generate weekly consumption report for customer . Compile and consolidate all expenses incurred by the Company (i.e. manpower, overtime, meals and transportation) during shutdown project period . Attend to quality and technical problems at client's site and recommend the use of appropriate substitutes . Attend to quality and technical questions from fellow colleagues . Planning of work schedule for shutdown projects . Allocation of manpower for shutdown projects . Conduct product presentation to customer . Verify materials for use in manufacturing as specified in the work orders . Ensure smooth running of projects from beginning to the end . Ensure to meet customer's project deadline within time frame given . Ensure stocks are sufficient to support customers during shutdown project . Maintain and housekeep all records of equipment drawings . Handle customer's complaint, if any . Determine and plan training requirement needs of subordinating staff . Plan for the staffing requirements and recruitment of new employees if needed . Design technical training materials for other departments . Any other duties assigned by the Business Unit Manager Qualifications/Requirements . Minimum Diploma in Mechanical Engineering or related field . Microsoft Office (Microsoft Word, Microsoft Excel, Microsoft PowerPoint) . Able to multi-task . Able to work in high level stress / fast paced environment . Able to be level-headed in times of emergencies . Able to demonstrate numerical and scientific ability . Possess problem solving and analytical skills . Possess good communication skills . Service orientated
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