Medical Information Officer / Customer Service Officer (5 Days Office Hours)
Singapore, Singapore
Job Description
Description
- Handle inbound and outbound calls / Emails for Corporate/ Public/ Hospital/ Internal or External clients
- To provide prompt engagement of professional medical services to fulfill the needs of our patients
- Provide assistance for enquiries, referrals, specialist appointments, admissions (including evacuation), and other support requirements such as visa applications, accommodations, and transport arrangements,
- Meet-and-greet services, Interpreter services, assistance with medical outpatient appointments and inpatient admission
- Make outbound calls to customers/patients to finalize and close inquiries including proposal of appropriate services and specialist
- Make accurate data entry to the CRM and maintain proper document records and be well-organized at all times
- Co-ordinate with other teams, such as IPS, EHS, and Marketing on follow-up/escalated cases/admin matters
- To provide administrative support in checking medical reports and report compilation
- Min Diploma in any discipline
- Able to start work immediately
Lynn Ho
R23114223
Recruiter\'s Ref Code: #HHO
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599
Industry
Education & Training
Healthcare / Pharmaceutical / Life Science / Medical Device
HR & Consulting
Public Sector / Government & Statutory Boards
Specialization
Administrative Support / Secretarial
Customer Service
Healthcare - Nurse / Allied Healthcare
Location
Central, North, East, West
Employment Type
Part-time
Contract / Temp
Permanent
Salary
Negotiable
If you meet the requirements of this role, please email a detailed resume in Word document to Lynn Ho Lin Ying (Outsourcing Team).
CEI Registration No.: R23114223
Email: lynnho@recruitexpress.com.sg
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Job Detail
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Job IdJD1329022
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned