Job Description

Job Responsibilities

1. Consolidates signed group arrangements from the Sales Managers and act as liaison between hotel and customer/meeting planner to ensure a successful event. This includes obtaining rooming lists, establishing billing, overseeing group room blocks, welcoming VIPs, overseeing amenity requests, handling on site event logistics, coordinating outside vendors, and enforcing the contract

2. Write resumes for each group giving the hotel\'s departments an overview and schedule of the conference and its objective, details of the meeting agenda and requirements for all Residential and Room only groups by conducting regular Resume meeting to ensure all external departments are updated on all future groups.

3. Communicate last minute changes in group functions to hotel staff, and ensure accurate and satisfactory follow up.

4. Conduct post conference review with clients including the presentation of banquet checks when applicable.

5. Coordinates with Sales, Revenue, Reservations and Catering sections to ensure that all requirements stipulated in contract are met.

6. Coordinates with clients/organizers including entertainment with the respective Sales Managers to ensure all the requirements in the contract are met.

Education and Work Experience

1. Possesses a relevant Diploma or Degree

2. Minimum 2 - 4 years\' relevant working experience in the hotel industry

3. Relevant meeting services experience in the hospitality industry

4. A mature, self-motivated, dynamic, meticulous and result oriented individual

Additional Information

Career Level

Manager

Qualification

Not Specified

Years of Experience

2 years

Job Type

Full-Time

Job Specializations

,

Company Overview

Carlton Hotel Singapore is an upscale business hotel that offers its guests the best of Singapore. Combining international standards with exceptional service and local charm, Carlton Hotel offers 940 elegantly designed spacious rooms and is strategically located in the heart of Singapore. Comprehensive range of facilities and services include two club lounges, four F&B outlets including the award-winning Wah Lok Cantonese Restaurant, a gym and pool as well as 13 versatile functions rooms to create a seamless and enjoyable stay for each individual.

Additional Company Information

Registration No.

197201840D

Company Size

201 - 500 Employees

Average Processing Time

26 days

Industry

Hotel / Hospitality

Benefits & Others

Dental, Medical, Flexi Benefits Claim, Corporate Attire / Uniform

Singapore Post