Responsibilities: 1. Create and maintain good and friendly customer relations with members and guests. 2. Attend to members\xe2\x80\x99 enquiries, requests and bookings on the phone and in-person 3. Perform billing duties including but not limited to membership verification, billing entries, administering different modes of payment and end-of-day summary. 4. Perform daily tasks including to checking and replenishing items, inventory checks, and reporting facilities and equipment that needs servicing and/or replacement. 5. Perform daily bowling operations at the bowling reception counter. 6. Issuance and recording of equipment and items loaned to members, guests and staff. 7. Ensure that members and guests abide by Club\xe2\x80\x99s byelaws when using Sports & Social facilities. 8. Maintain upkeep of main reception and bowling counters to ensure all equipment are in working order. 9. Provide administrative support to membership and finance departments. 10. Transfer external calls received to respective departments. 11. Maintain and perform data entry. 12. Assist administrative team in event support including cold calls and event registration. 13. To decorate and oversee the birthday bowling parties held at Seletar Bowl where required 14. To handle bowling competitions, leagues and scoring of the bowlers. 15. To work on rotation at main reception and bowling reception as scheduled 16. Keep abreast with general club updates and upcoming events and promotions to provide members with accurate information. 17. Announce messages over Club PA system where necessary. 18. Notwithstanding the above, you are required to undertake any other responsibilities assigned by the Management. 19. 6 days 8 hours rotating shift. Job Type: Full-time Salary: $1,500.00 - $1,900.00 per month Benefits:

• Dental insurance
• Employee discount
• Free parking
• Professional development

Supplemental pay types:

• 13th month salary
• Overtime pay
• Performance bonus
• Yearly bonus

COVID-19 considerations:
Must be fully vaccinated Education:

• GCE \'O\' Level or GCE \'N\' Level (Preferred)

Experience:

• Customer service: 2 years (Preferred)