Job Description

Member Relations ExecutiveWe are looking for a fun and vibrant team player who cares deeply about delivering great experiences for our guests. Fresh graduates/ Cabin crews/ Applicants with no prior experience but willing to learn is welcome to apply!Your Role:

• Greet and welcome all guests and members warmly

• Ensure highest level of member and guest experience

• Receive calls and messages for reservations and general inquiries

• Converse with members and provide assistance when necessary.

• Performs other duties as assigned by supervisor and manager.

• Handle member queries and event bookings

• Engage with members, guests and the team

• Manage table bookings maximising seating capacity

What we are looking for:

• Experience is not a must, but prior experience in similar capacity would be an advantage

• A high standard of personal hygiene and grooming

• A spirit of hospitality and interest in ensuring that guests have a great experience

• Be well versed on all aspects of the Club, including all menus, and daily events.

• Reliable and good team player with an engaging personality

• Ability to work on weekends and public holidays on shifting schedules

• Passionate about hospitality

Staff Perks:

• Quarterly Bonus Scheme: % of salary paid every 3 months

• Tips: all Tips passed on to staff

• Sign-on Bonus & Employee Referral Bonus: $1,000 per New Joiner / Referral

• Group Medical Insurance: Free medical consultation for panel clinics & hospital coverage

• Flexi-benefits: Cash allowance to be used for dental, spectacles, gym membership, or any health or wellness related expense.

• Others: 5 day work week, employee discount on food & beverage at the club, staff meals every day, late night transportation, $100 transport allowance paid monthly, birthday credits and more!

Job Types: Full-time, PermanentSalary: $1,800.00 - $2,700.00 per monthBenefits:

• Employee discount
• Food provided
• Health insurance
• Professional development

Schedule:

• Holidays
• Weekend availability

Supplemental Pay:

• Performance bonus
• Signing bonus
• Tips