Job Description

WE OFFER ATTRACTIVE BENEFITS SUCH AS:

Annual Wage Supplement Annual Increment Performance Bonus Ang Bao Payment Annual Leave Dental & Medical Benefits Laundry Allowance Staff Discount Training & Development Free Parking

Primary Responsibilities:

Lead potential members on informative and engaging club tours, highlighting the club's unique features, amenities, and benefits. Effectively pitch membership packages to prospective members, addressing their questions and concerns while showcasing the value proposition of membership. Track and analyze sales performance, identifying trends and opportunities for improvement Assisting with membership-related applications, such as new member registrations, membership card replacement and membership inquiries. Maintain accurate membership records and databases. Processing payments and handling cash and online transactions for membership dues and other Cub services. Ensuring accuracy in financial transactions and maintaining appropriate records. Monitoring and controlling access to Club facilities, verifying membership credentials or guest passes, and enforcing Club policies and regulations to ensure the safety and security of members, whereas necessary. Performing general administrative tasks, such as answering phone calls, responding to emails, managing the tidiness of Front Office premises, and maintaining Club correspondences. Effectively communicate with members staff and other stakeholders to provide timely and accurate information regarding Club activities, promotions and updates. Addressing member feedback, concerns or conflicts in a professional and proactive manner, aiming to achieve satisfactory resolutions. Escalating issues to Duty Manager when necessary. Handle correspondence with reciprocal and affiliated clubs Any other duties delegated by Duty Manager and Head of Membership Department from time to time

Requirements:

Excellence customer service with good interpersonal skills Possess receptionist experience Candidates who holds a Diploma/ GCE "A" levels is preferrred. 5.5 days week (Rostered shift. No midnight shift) Only Singaporean
Job Types: Full-time, Permanent

Pay: $2,000.00 - $2,500.00 per month

Benefits:

Additional leave Employee discount Free parking Health insurance Professional development
Work Location: In person