Job Description

Why qlub?
Qlub is revolutionizing the dining experience with ultra-fast, seamless payment solutions. Our technology enables customers to pay in seconds by scanning a QR code - no app download required. From Pay-at-Table QR payments and Digital Menus to Order-and-Pay tech, Payment Links, and SoftPOS terminals, Qlub streamlines the entire payment process, making it faster and more convenient for both diners and restaurants. Plus, splitting the bill with friends has never been easier!
We help restaurants focus on what they do best: providing exceptional dining experiences. By removing payment hassles, we increase table turnover and improve operational efficiency, boosting profits. Features like analytics, instant tipping and reviews, and automated accounting empower restaurants to thrive in today's digital-first world.
With a total fundraised of $72M from top-tier global investors and partnerships with thousands of eateries worldwide, Qlub is leading the charge in digital payment transformation for the F&B industry.
This is more than a job--it's a mission to transform how restaurants and guests interact, and we're building high-performing, diverse teams to power that growth.
The Role
We're seeking a proactive and enthusiastic Merchant Success & Operations Intern to join our fast-growing team in Singapore. You will be responsible for supporting our merchant onboarding process and daily operations, while gaining hands-on experience in the dynamic world of Paytech and F&B technology.
What You'll Be Driving
Support the operational onboarding process for new F&B merchants onto the qlub platform
Assist in organizing and coordinating training sessions for merchants to ensure they can fully utilize Qlub's services
Help build and maintain strong relationships with our merchants, assisting them with their queries and optimizing their usage of our platform
Work closely with the operations and product teams to provide feedback and support improvements to our services
Assist with monitoring platform integrations and reporting on merchant usage o Conduct research and support the team with ad hoc tasks, such as preparing reports and analysing industry trends
Provide administrative support to the Merchant Success & Operations team as needed
What You Bring
Currently pursuing a degree or diploma in Business, Operations, Hospitality, or a related field
Passionate about technology, startups, and the F&B industry
Strong problem-solving and critical thinking skills
Great communicator with the ability to work with both internal teams and external partners
Eager to learn, hands-on, and willing to take on new challenges
Organized, detail-oriented, and able to multitask in a fast-paced environment
What we offer
Be part of an exciting, fast-paced environment, where you can grow the business from an early-stage start-up into a global organization
Drive growth and tailoring of fast-evolving new products and features
Work with highly motivated people, enthusiastic about improving the customer experience at table-service restaurants.
Sounds like you? Are you excited by this opportunity? If so, "Apply now".

Skills Required