Job Description

As the leading European Union bank, and one of the world\xe2\x80\x99s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community
• BNP Paribas MixCity which fosters better representation of women at all levels of the organization
• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness
• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

More information

Award Obtained
BNPP has won Top employer Europe award in a 10th consecutive year

Position Purpose.

• Allowing the BAU Operational teams to deliver against service requirements by freeing up a dedicated population of SME\xe2\x80\x99s to support clients and business growth.
• Build business capability to provide the organisation with global Middle Office expertise to support the delivery of transformational projects and client requests (change controls).
• Professionalise the value add delivery to our clients through expert knowledge and skills whilst enhancing the efficiency of our operating models

Responsibilities

Direct Responsibilities

• Facilitates interaction and tasks of various parties to reduce the risk of overall failure
• Monitor timely delivery of projects and efficient use of team resources
• Assist with translating business requirements into functional specifications, and documents detailed specifications.

Change Request raised by MO client

• Our team will ensure the BAU teams are ready to operate and will liaise with their Operational Team Lead/Manager and/or Global Process Owners to validate and sign off any changes prior to go live to ensure all efficiencies, controls and SLA\xe2\x80\x99s can be delivered.
• Meet Client expectations and deliverables

Project Support

• Team member will utilise their SME capability to update existing operating models and define new processes to support the project requirements
• A critical component of our role in Project Support is direct client facing engagement where we are able to utilise our expertise and knowledge to outline the detailed proposition for Middle Office processing and operational capability

Other Change the Bank initiatives

• Ranging from client focused continuous improvement programs to Global Middle Office strategic development, Change Control Business expertise and Project Operational Readiness
• Our team works towards process stream lining and creating efficiency

Contributing Responsibilities

Key Result Areas:

• Deliver excellent levels of service to stakeholders internally and externally and to \xe2\x80\x9cget it right first time\xe2\x80\x9d
• Responsible for ensuring the best client (external & internal) experience
• From time to time, may be appointed to spearhead particular project for internal purpose or for a particular client.

Qualifications

Technical & Behavioral Competencies

• Highly motivated, self-starter with the ability to work in pressurized environment
• Highly structured and methodical in execution
• Plan and manage the technical analysis approach on a project
• Ability to multi-task and prioritize workloads, strong time management skills
• Results driven with a strong commitment to completing tasks within deadlines
• Ability to understand and resolve or escalate issues quickly
• Comfortable dealing with senior individuals and management across functions
• Adequate knowledge of financial industry with good experience across asset classes
• Proven track record in client facing roles
• Take ownership where multiple teams are involved and act as a coordinator across functional teams to ensure smooth and efficient issue resolution.

Specific Qualifications (if required)

• At least 3 years\xe2\x80\x99 relevant experience

BNP Paribas