Job Description

Role Responsibilities
The Data and Privacy Transformation Programme, within Group COO - Trust, Data & Resilience, aims to uplift data and privacy in existing processes and controls and to improve customer experience. This role will involve working with the various Business and Functions teams, with 2 nd line Compliance colleagues and Technology to design, implement & operationalise capabilities for robust, streamlined and customer-centric Data & Privacy management.
Responsibilities

• The successful candidate will have an opportunity to work in a multi-disciplinary team to design, build and/or operate data, records and privacy controls to mitigate risks. Responsibilities include but are not limited to, data and privacy risk assessments, business process design and assessments, data protection impact assessments, data incident management, awareness and training, verification that proper risk assessments have been completed and up to date for vendors handling personal data, and verify applicable vendor agreements include required privacy and data protection terms according to global policy, client requirements and applicable privacy law.
• As a member of the Customer workstream under the Data and Privacy Transformation Programme the candidate must have a good understanding of Data Management and Privacy principles and have professional experience particularly in areas such as data subject requests, cookies, privacy notices and/ or consent management.

Processes

• Conduct assessments / surveys (e.g. on privacy impact / risk & controls) / data gathering and analysis on applications, products, processes, documentation and third parties to evaluate compliance with laws, regulations, and internal standards
• Draft / update policies, guidelines, procedures and documentation as required based on external or internal changes
• Design/ re-design processes and controls to ensure compliance with laws, regulations, and internal standards in the most efficient, streamlined and customer centric way for the Group
• Facilitate the choice and implementation of technology solutions, including, but not limited to requirements gathering, driving build vs buy decisions, system implementation, testing
• Drive change and adoption including, but not limited to, creating communications (e.g. launch campaigns), training materials as well as delivery of training
• Define metrics and dashboards for monitoring and reporting purposes
• Provide write ups and data visualisations to forums to enable decision making

Facilitate workshops with 1 st line of defence, 2 nd line of defence and Technology to source inputs and document outcomes on:

• current state (e.g. systems, processes, controls, projects, documentation including contractual arrangements)
• Risks and controls,
• Gather / validate requirements for applications supporting data and privacy management,
• Proposed processes, controls, frameworks / templates, solutions

Risk Management

• Monitors any new, or changes to existing, technology applications, products, or operational processes and ensures that data and privacy risks are appropriately managed.
• Collaborates with the Legal, Data Security, Information Technology and Compliance departments to identify and control data, records and privacy risks

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group\'s Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the customer data privacy related initiatives to achieve the outcomes set out in the Bank\'s Conduct Principles: compliance with the legal requirements and Group Privacy Standard as well as excellent customer experience
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

• Business & Functions, CFCC, Enterprise Legal

Our Ideal Candidate

• 3+ years of extensive experience in Compliance, Legal, Audit or Data & Privacy domain of a large organisation
• Any Graduate Degree from a recognized University
• Good understanding of Data & Privacy policies and standards (including but not limited to GDPR)
• Experience with risk management and internal control frameworks
• Ability to optimize processes to ensure its efficiency and effectiveness while complying with requirements
• Certifications in data privacy are a plus (CIPP, CIA, CISA, CISSP, CISM),
• Ability to work well in teams as well as independently and to provide guidance to junior members
• Ability to multi-task and work under tight deadlines
• Excellent verbal, presentation and written communication skills.

Role Specific Technical Competencies

• Data Management
• Data Protection
• Data Privacy
• Cyber Security

About Standard Chartered
We\'re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we\'ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you\'re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can\'t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you\'ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you\'ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers

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