Job Description

We're seeking a proactive and experienced Network Operations Engineer to maintain, enhance, and support our enterprise network infrastructure. This role focuses on operational reliability, infrastructure improvement, and technical troubleshooting within a dynamic IT environment.

Location: AMK

Working hours: Monday to Friday, Office Hours

Responsibilities:

Design and enhance existing network architectures; support the rollout of new infrastructure solutions. Install, configure, and maintain network hardware such as switches, routers, and load balancers. Troubleshoot network issues, conduct root cause analysis, and ensure timely problem resolution. Monitor network health, including uptime, traffic, and device status, to proactively address issues. Escalate unresolved issues to relevant teams, vendors, or technology partners as needed. Schedule and execute regular infrastructure maintenance at data center locations. Plan and execute network changes, including upgrades and firmware patches, in line with best practices and procedures. Maintain operational excellence by preventing service breaches and ensuring full compliance with internal controls. Carry out service and change requests in accordance with defined service level timelines. Handle incident tickets and requests escalated from the service desk or monitoring tools. Manage and patch network devices as part of scheduled lifecycle activities. Coordinate with contractors and third parties involved in physical network installation and cabling. Collaborate with other IT teams during new deployments or for cross-domain troubleshooting efforts. Generate network performance metrics and contribute to operational reporting (e.g., monthly SLA reviews).

Requirements:

At least 3-4 years of hands-on experience in network operations or infrastructure support roles. Practical exposure to advanced networking technologies--experience with software-defined networking (e.g., Cisco ACI) is a plus. Familiarity with cloud networking environments (public or hybrid cloud) is advantageous. Strong technical foundation in enterprise networking principles and operations. Possess active

Cisco certifications (CCNA or CCNP).

ITIL certification or understanding of IT service management frameworks is a plus. Ability to troubleshoot complex issues and deliver prompt resolutions. Strong multitasking and scheduling capabilities for managing daily tasks and ongoing projects. Strong ownership mindset and the ability to work under pressure to meet SLA commitments. Organized, detail-oriented, and capable of coordinating with multiple stakeholders effectively.
Your recruiter for this job:

WhatsApp Celine @ 6421 4966

for a quicker response.


Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan


Celine Chan | R21103433

Talentsis Pte Ltd | EA No: 20C0312