Job Description

Responsibilities

• Provide project and maintenance for customers’ Enterprise IT Network Services.
• Work closely with Project Manager / Service Delivery Manager to fulfil project deliverables and operational request.
• Able to perform the role of Project Lead / Coordinator in project management for small to medium size projects and Service Requests.
• Preferably with good knowledge and hands on experience in any of the following areas:
• System Integration and Implementation
• Maintenance, O&S and Engineering support of applications and IT infrastructures
• System-level IT threat and risk assessment, security solution architecting, design, planning, implementation and validation
• LAN/WAN/WLAN: Cisco/Alcatel Switches/routers, WLC.
• Unified Communication (IPT & VC).
• Network Security Solutions: Fortinet, Junipers and Checkpoints, Cisco IPS/IDS, ISE, ACS & ASA, ESA, WSA, SMA.
• Network Monitoring: SolarWinds, Cisco Prime Infras, Alcatel Omni-Vista.
• Network Appliances based: Infoblox DNS/DHCP, NTP Server, F5 LTM/GTM, A10 LTM.
• Build or migrate in Cloud infrastructure solutions.
• Break-fix for network services maintained which include troubleshooting and problem identification.
• Preventive maintenance / security vulnerability assessment on customers’ network devices.
• Documentation skills to include creating and updating detailed environment design, installation, support and preventive maintenance documentation.
• Advise customers on the Security vulnerability advisory.
• Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
• Familiar with operating systems such as Windows and UNIX systems
• Well-versed in OS scripting.
• Establish TAC cases with principal vendor in complex problem till resolved.
• Able to work flexible hours especially during after-office hour scheduled maintenance windows.
• Perform 24 x 7 standby duties, if required.

Requirements

• Diploma / Bachelor’s degree in Engineering, Computer Science, Information Technology, Security or equivalent.
• Preferably with Cisco certification, Alcatel certification, F5 LTM & Network Security products.
• Experience with LAN, WAN, WLAN, Data and Security networking in implementation, maintenance support and break-fix.
• Fast-paced environment
• Proven analytical and problem-solving abilities.
• Highly self-motivated and directed, with keen attention to detail.
• Experience working in a team-oriented, collaborative environment
• Good communication and writing skills.
• Strong customer service orientation.

Shortlisted candidates will be offered a 1 Year Agency Contract employment.