Job Description

As a recognized global cyber defender that stops cyber threats all day, every day – we enable our clients to conduct their business, securely.
Trustwave detects threats that others can’t see, enabling us to respond quickly and protect our clients from the devastating impact of cyberattacks. We leverage our world-class team of security consultants, threat hunters and researchers, and our market-leading security operations platform, to relentlessly identify and isolate threats with the right telemetry at the right time for the right response. Trustwave is a leader in managed detection and response (MDR), managed security services (MSS), consulting and professional services, database security, and email security. Our elite Trustwave SpiderLabs team provides award-winning threat research and intelligence, which is infused into Trustwave services and products to fortify cyber resilience in the age of advanced threats.
Trustwave announces an opening for a Network Engineer to work on the Network Team. The Network Team is the division of IT that manages all voice and data infrastructure and services. The Network Engineer reports to the Network Manager.

Responsibilities:

• Maintain, configure and deploy:

• 20+ network sites, 250+ network nodes and 2600 endpoints
• Cisco NX-OS, IOS-XE, IOS-XR, and IOS network switches and routers.
• Cisco ASA firewalls
• Cloud environments including AWS, Azure, and GCP

• Adhere to established procedures to maintain integrity of documentation and audit information.
• Create and maintain documentation as it relates to network systems, design, configuration, support and processes.

Technical Qualifications: The ideal candidate has 5+ years of managing WAN & LAN systems. The candidate can demonstrate experience and knowledge in the following areas:

• Strong, thorough, in-depth knowledge of TCP/IP a must. Must have experience with IP, TCP, UDP, IPsec, DNS, ARP, HTTP, SSL, among other protocols. Must understand VLSM.
• Extensive experience configuring, maintaining, and troubleshooting LANs. Particularly at layer 2 and layer 3.
• Experience configuring, maintaining, and troubleshooting WANs including configuring BGP and DMVPN. Routing skills: anti-spoofing and routing.
• Extensive experience implementing and managing firewalls (preference for Cisco). Should be able to quickly understand firewall policy.
• Experience with managing SSL remote access VPN solutions (Cisco ASA preferred).
• Experience with system security tools including centralized syslog management, SIEM, IDS, UTM, and web filters.
• Experience managing VPN using IPsec.
• Experience with network monitoring tools.
• Experience troubleshooting circuit issues with telecom carriers.
• Thorough understanding of Windows and Unix/Linux operating systems.
• Working knowledge of VMware VSphere and ESXi.

Additional preferred technical skills:

• Cisco certifications including: CCNA, CCNP, CCSP, CCSE, and/or CCIE.
• Experience with configuration control and change monitoring tools.
• Experience with infrastructure wireless networks and systems.
• CISSP or CISA certification
• Knowledge of compliance regulations (PCI, SOX, etc.)

Technologies in use:

• Switches: Cisco Nexus and Catalyst switches
• Routers: Cisco 4331, 4451, ASR 1001-x
• Firewalls: Cisco ASA 5500-X Series Firewalls, Cisco Firepower NGFW
• VPN: Cisco VPN AnyConnect, OpenVPN, DMVPN, IPsec
• Data Protocols: BGP, EIGRP, VPC, HSRP, DNS, TACACS+, QoS, IP-SLA, NHRP
• Tools: Solarwinds Orion, Syslog, OpUtils, LiveAction, Splunk

General skills:

• Ability to thrive in a fast-paced, dynamic work environment
• Ability to multi-task. The ability to set priorities when faced with multiple competing priorities, including project work, trouble tickets and maintenance tasks.
• Excellent judgment. Ability to determine actual needs vs. stated needs of the business. Ability to work with business units and synthesize infrastructure requirements from application needs.
• Excellent customer service skills. Ability to develop relationships with business units and be perceived as a solution partner.
• Good project management skills. The ability to take a large initiative and break it down into sub-tasks and understand dependencies. The ability to manage that plan through to completion.
• Excellent oral and written communication skills.
• Willingness to occasionally work scheduled night/weekend times and to participate in an on-call schedule.
• Familiarity with the security industry is desirable but not required.
• Occasional overnight travel to other corporate offices, domestic and international, may be required.