Job Description

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative.Join us and experience what it\xe2\x80\x99s like to be with an Employer of Choice*. Together, let\xe2\x80\x99s create a brighter digital future for all. *Awarded at the HR Fest Awards 2020.Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel\xe2\x80\x99s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!Make an Impact by:

• Lead the team to operate and manage the GPON network, inclusive of Nokia, Huawei and ZTE OLTs.
• Monitor and take remedial action on pro-actively and reactively detected services and network infrastructure faults till closure.
• Mange the operation issues, escalate chronic/technically complex cases to the Vendors and follow-up till closure.
• Ensure that technical and managerial escalation and communication to stake holders are done whenever necessary.
• Documenting all Incidents and events through Incident ticketing system.
• Liaise and coordinate with internal stake holders, equipment and service providers and partners to ensure swift and efficient resolution of faults.
• Schedule and execute pre-planned operation activities for new OLTs, network optimization and software upgrade.
• Impact analysis and process review on scheduled changes / faults / outage on Consumer GPON networks.
• Identify areas of improvements to reduce Infrastructure faults and improve monitoring capability.
• Monitor monthly report on Infrastructure fault rate, trending and provide the best suggestion/solution to reduce such fault/call-in rate.
• Perform preventive and corrective maintenance like network device hardware and software upgrade
• Up keeping of GPON network infrastructure information and records,
• Budget EMS/NMS the operation and maintenance activities.

Skills for Success:

• Possess Electrical Engineering Degree.
• Relevant 1 year of working experience.
• Possess good interpersonal and communication skills.
• Goal oriented with good analytical skill, committed to deliver high quality outputs, effectively utilized team member to full potential and motivates the team to work together in the most efficient manner.

Rewards that Go Beyond

• Hybrid work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Your Career Growth Starts Here. Apply Now!We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel