Job Description

Provide support to Network Operations for the maintenance and operation of the GCX PoPs in Singapore. Carry out installation of equipment, provision customer and network circuits and fault finding / clearance. As a secondary role to support the regional Sales team with sales support and technical advice on existing services and new opportunities.
Responsibilities :





Responsible for installation, provisioning, testing and fault-finding of network and customer faults, as the incumbent in field to work with the GCX NOC staff, other GCX organizations, Contractors, Partners, Customers and Vendors. In addition to the role of being a field engineer the incumbent, he will also be responsible for Sales Support in Singapore and liaising with potential customers on future requirements, working on bid documents and customer presentations on the GCX network and capability. The incumbent will be required to be on-call outside working hours to resolve faults and available to be deployed to SMRT Station or Malaysia or other countries in the event of fiber fault. Carry out scheduled preventive maintenance inspections and upgrade on the PoP equipment according to the system specifications and requirements. Manage the Singapore POPs, inventory, spares, etc. in well-organized manner and support the local / international delivery of equipment. Work with Provisioning / Engineering / NOC / Project personnel in resolving problems related to circuit turn-up, provisioning and migration of the point of interconnection. Initiate referrals to the NOC or Engineering when unable to resolve technical problems and project with due date in jeopardy. Interface with Business Units in resolving common discrepancies discovered on post-install issues; log punch / snag list items and inform supervisor of the progress. Make recommendations, observations relative to work group related processes, maintenance / fault management and installation guidelines, etc Self-administrate daily on assigned tasks, work logs and report work progress. Keep current on technologies and safety work practices.




We regret to inform that only shortlisted candidates will be notified.


EVO Outsourcing Solutions Pte. Ltd.


* RCB No. 202233837K