Job Description

Network Engineer (Post Sales Support), Project & Service Management

What we expect from you

• To provide engineering support activities remotely or onsite. Rotational 24 x 7 standby duties required.
• To provide professional services including project management, implementations, testing, migrations, and system documentation for projects.
• To provide periodic preventive maintenance on customers’ systems.
• Offer technical advices to customers and follow up on trouble tickets till a satisfactory solution is concluded.
• To develop test cases and conduct hardware & software regression tests on new software/hardware prior to deployment or proof of concept of solutions.
• Logistic support of RMAs.

• Tertiary Education in Data Communications or Computer Networks Engineering.
• Self-motivated with strong sense of responsibility and urgency.
• Possess strong problem-solving skills with the ability to work independently and cope with pressure.
• Possess excellent communication and people management skills.
• Preferably with experience in managing and implementing network infrastructure projects for service providers, banks and large enterprises.
• Able to work flexi hours (even after office hours when required).
• Preferably with good knowledge and hands on experience in any of the following areas:
• LAN, WAN, WIFI technologies, VLANs, STP/RSTP, RIPv1/v2, OSPF, ISIS, BGP4, MPLS-TE, MPLS-VPN, 802.1x, QoS.
• Network security solutions such as firewalls, CPE based IPSec VPN solutions, token-based authentication solution, intrusion detection system, antivirus gateway, data encryption and PIN verification systems.
• Appliance based proxy solutions and anti-virus security gateway.
• Appliance based Server/firewall/WAN load balancers. WAN Optimisation systems and Applications Acceleration systems.