Job Description

Our client is a Single-Stop IT Services & Solutions Provider located in Singapore; Bukit Merah is looking for an IT Support Engineer to support their operations. Job Position: Network Engineer Salary: SGD3,000 to SGD4,000 Location: Singapore, Bukit Merah \xc2\xb7 Provide L2 tech support and diagnose problems through onsite or remotely troubleshooting \xc2\xb7 Install, configure, troubleshoot and support (after-sales) networking & network security equipment (major brands) \xc2\xb7 Provide technical support and network consultancy service from time to time \xc2\xb7 Maintain network documentation \xc2\xb7 Ability to oversee customers\xe2\x80\x99 requirements and translate to feasible solutions &/ or design \xc2\xb7 Taking ownership of customers\xe2\x80\x99 technical issues reported & tracking them through resolutions timely and escalate to appropriate channels when applicable \xc2\xb7 Install, support and maintain hardware and software network infrastructure according to best practices including routers, switches, wireless access controller/ point, firewalls etc \xc2\xb7 Evaluates existing network equipment and/ or users\xe2\x80\x99 needs to analyses, design, recommend and implement system changes \xc2\xb7 Adapt and support to enhancement and change to network configurations, whenever deemed necessary \xc2\xb7 Support technical needs in the company and/ or clients\xe2\x80\x99 environment through integration of new and existing technologies \xc2\xb7 Assist enterprise solution/ sales team in joint-calls with working business partners & technology key vendors in products demo, PoC sessions, sit-down discussion, site survey, attendsite briefing etc. for projects related meetings Requirements \xc2\xb7 Knowledge in network topology \xc3\x98 Ability to configure major brands of firewall devices \xc3\x98 Ability to configure major brands of endpoint protection software \xc3\x98 Ability to setup/ manage network switches (e.g. configure VLAN and L2 switching) \xc3\x98 Ability to setup/ manage wireless network devices \xc3\x98 Advantage if you have good knowledge in enterprise network equipment & network security \xe2\x80\x93 including technical presales pitching &/ or hands-on experience \xc3\x98 Advantage if you have good knowledge on WAN network: MPLS VPN and IPsec VPNs, SSL \xc2\xb7 Diploma/ Degree in Information Technology IT/ Telecommunication / Computer Engineering or relevant IT certifications \xc2\xb7 Prefer someone (but not a must) with Cisco CCNA/ CCNP certificate or other equivalent network certificate \xc2\xb7 Min. 3 years of expertise in implementation / administering and troubleshooting network and IT infrastructure equipment \xc2\xb7 Must be resourceful and able to take initiative in a dynamic environment \xc2\xb7 Strong written and oral communication skills \xc2\xb7 Ability to handle documentation and explaining network and IT architecture \xc2\xb7 An advantage if candidate from similar industry/ worked in SI environment \xc2\xb7 An added advantage if candidate has system infra knowledge experience \xc2\xb7 Well-versed in firewall e.g. Fortinet, Sonicwall will be major advantage \xc2\xb7 Bilingual in English and Mandarin to liaise with Mandarin speaking clients Please submit resumes to ivan@betterbusiness.asiawith the following details in MS Word format: \xc2\xb7 Position applying for \xc2\xb7 Current remuneration \xc2\xb7 Expected remuneration \xc2\xb7 Notice period All applications will be treated in the strictest confidence. We regret that only shortlisted candidates will be notified. Ivan Tan Wai Hong (EA Reg No: R2199004) Singapore Business Guide Pte Ltd (EA License No: 21C0641) Join our Telegram Channels for more job openings today, https://t.me/betterbusinessasia By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers for their consideration. Job Type: Full-time Salary: $3,000.00 - $4,000.00 per month Experience:

• Network engineering: 3 years (Required)