Job Description

Singapore, Singapore

Company: Singtel Group

At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forward-thinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all.

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and Fixed services (Broadband, TV and Telephony) for our customers. We are committed to celebrating inclusion and diversity and is a strong believer to upskill and nurture all individuals. Come join us today as we build Singtel\'s Networks of tomorrow, and Empower Every Generation to live, work and play in new ways!

Make an Impact by:

• Implementation of routing, switching and security policies of IP core networks serving the mobile network and associated value-added systems.
• Install or supervision of installation of new hardware in WAN-LAN infrastructure.
• Create and prepare implementation scripts and MOPs (Method of Procedures) pertaining to in-house implementations.
• Eye for details to review implementation scripts and MOPs prepared by vendors and effectively assess and scrutinize their feasibility for implementation with consideration that impact on services is to be a minimum.
• To effectively perform risk assessment and impact on services-network based on proposed scope of implementation and provide risk mitigation measures or implementation alternatives to ensure successful implementation with minimum services-network impact.
• Perform network node administration and security audits on Cisco-Juniper switches-routers and Fortinet-CheckPoint firewalls, inclusive of routine preventive and corrective maintenance of the network nodes, so as to implement, test and roll out new mobile-related products and services.
• Provide 24 x 7 3rd tier technical and operational support to the IP core networks and handle any customer fault escalation.
• Troubleshoot and perform root causes failure analysis for software & hardware faults related to the network nodes.
• Perform application and testing of hardware and software updates (e.g. Cisco IOS) for routers, switches and firewalls. This may include liaising and coordinating with vendors for delivery of new software updates and patches.
• Create and maintain engineering blueprint documentation for the mobile IP core networks and to update the documentation on a continual basis as the IP core networks evolve.
• Assist in the creation of Engineering Change Orders (ECO) and working with various systems node owners in the timely and coordinated execution of the ECO.
• Manage IP workflow day-to-day IP requests and user troubleshooting (non-project).
• Pro-active health check on IP network to ensure proper functionalities and to take appropriate corrective actions to timely remedy any abnormalities detected. Backup of all network nodes\' configurations for contingency purposes.
• Perform and coordinate disaster recovery activity expeditiously in times of service disruptions so as to minimize service downtime and revenue loss.
• Provide engineering support-expertise to Planning and Product Marketing in technical feasibility studies of new products and services, POC (Proof of Concept)-Trials, inclusive of fast IP setup for new corporate GPRS-3G-4G-5G data customers.
• Review existing best practices and processes for the IP network and introduce preventive or optimized measures to improve the network quality cum resilience in a proactive manner.
• Administration of training-operating-capital expenditures, inclusive of negotiation-renewal of maintenance contracts.

Skills for Success:

• A good degree in Electrical-Electronic-Computer Engineering-Computer Science- Info Communications Technology from a recognized institution.
• Minimum 3- 5 years of experience in configuring and administering routers and switches firewall products, and NTP servers.
• Strong interest in developing IP networking.
• Good working knowledge of L2-L3 switching and MPLS, OSPF and BGP routing over geographical large-scale WAN-LAN mobile networks. CCNA-CCNP qualifications will be advantageous
• Possess good analytical and troubleshooting skills in technical fault isolation and rectification.
• Self-driven and goal-oriented, besides possessing the ability to work in a team setting.
• Candidate shall also be able to work independently and communicate effectively with internal and external customers, peers, and project managers.
• Good communication, interpersonal and analytical skills are essential.
• Well-organized, able to work on multiple projects simultaneously on tight timelines.

Rewards that Go Beyond

• Hybrid work arrangements.
• Full suite of health and wellness benefits.
• Ongoing training and development programs.
• Internal mobility opportunities.

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Singtel