Job Description

Singapore, Singapore

Company: Singtel Group

The Network Engineer is responsible to provide operational support to network infrastructure, support to the clients and resolution of technical issues and conducting root cause analysis. He/She is also required to manage change request through changes requests processes including requirement gathering, impact analysis, design, testing to integrate the change to existing environment.

Responsibilities:

• Responsible for the infrastructure network design, implementation, testing, security, managing and maintenance of proposed system
• Work closely with Team Leader to meet system delivery milestones
• Provide technical documentation support to Project & Solutions Teams, as well as hand over as-built system documentation to Maintenance support team
• Respond promptly to incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties
• Engage with back-line support and/or with vendor\'s support to diagnose and rectify technical problems.
• Implement service continuity measures, i.e., backup/restore procedures & disaster recovery plan, to ensure continuous operation of the business.
• Assist in day-to-day operation of the System Delivery team
• Carry out other technical related duties that may be required.
• Attain key certifications for partnership with key vendors.

• Bachelor\'s degree or higher in Computer Science/Information Technology/Engineering or equivalent
• Network certification in CCNA/CCNP is a plus
• Minimum 3-6 years of experience in configuring and administering routers and switches (e.g. Cisco routers and switches, etc), firewall products (e.g. CheckPoint, Forcepoint, etc.), F5 Load Balancers, AAA, NTP, IPS
• Good understanding of network system, network architecture, routing, switching, firewall and security
• Good interpersonal and communication skills with ability to explain technology from a customer perspective
• Proficient in performing network analysis and troubleshooting using network and protocol analyzers
• Senior/Lead Network engineer will require to lead a team network engineers
• 24 x 7 standby support as required

Singtel