Job Description

Every great story has a new beginning, and yours starts here.

Welcome to Warner Bros. Discovery\xe2\x80\xa6 the stuff dreams are made of.

Who We Are\xe2\x80\xa6

When we say, \xe2\x80\x9cthe stuff dreams are made of,\xe2\x80\x9d we\xe2\x80\x99re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD\xe2\x80\x99s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what\xe2\x80\x99s next\xe2\x80\xa6

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Reporting to the Infrastructure Manager - APAC West, the Network Engineer role is part of the APAC Technology and Operations team and is also aligned with the offshore Global Technology Network Platform team.

Based in Singapore, the Network Engineer role is APAC focused (30+ sites across the region from New Zealand to India) and is responsible for the day to day operations across the region, including but not limited to; support, maintenance and monitoring activity, delivering project related outcomes, build and design of network assets and services, capacity planning and procurement tasks. As part of Technology and Operations you will also work closely with peers from other Infrastructure, Security, Broadcast, operations and support teams to deliver business solutions across the APAC region.

Key Responsibilities:

Effectively support APAC network infrastructure by responding to and resolving all trouble tickets within the stipulated SLA time.

Diagnose and resolve network outages and take remediation steps to identify the root cause and mitigate future recurrences.

Monitor network capacity, recommend and implement enhancements to meet new or changing network demands.

Prioritise workload based on business criticalities and be flexible to work on ad hoc tasks as assigned by the manager.

Troubleshoot network problems and outages and schedule equipment and code upgrades.

Project work

Fully understand and adhere to the Global Network Platform team\xe2\x80\x99s standards and procedures both in technical and functional areas.

Capture business requirements from multiple sources and translate into effective recommendations solutions.

Plan and design Network architecture and services to meet requirements for the APAC region and remain aligned with global standards.

Assist with the delivery of network components and services for technology projects within APAC, ensuring project remains on track, providing technical and operational updates to stakeholders.

Define, document, and enforce system standards.

Design and configure network configurations, test, implement and productionize.

Compile router, switch and Firewall config, test and implement.

Maintain positive relationships with all user communities, peers, stakeholders and the management team.

Uphold the company values and expected behaviours in all undertakings related to your employment.

The Employee shall ensure they are familiar with the Employer\'s policies and procedures, and any modifications to those policies and procedures that may be introduced from time to time.

Carry out your work safely and without endangering or causing harm to yourself, fellow staff members, contractors, customers, visitors, or the general public.

Other duties as required.

The Company may, after fair and reasonable consultation, change your duties, from time to time, for commercial reasons but not so as to substantially change the nature of the position.

Contributor to Incident, Problem and Change Management processes.

Escalate complex issues and work with offshore peers to resolve issues and return services to operation in a timely manner.

Write procedures, reports, tasks, impact analysis and support documentation for systems under management

Qualities Required:

Network design and implementation

Network troubleshooting

Project management experience

Time-management skills

Strong documentation skills

LAN / WAN knowledge

Network hardware configuration

Network performance tuning

Bachelor\xe2\x80\x99s degree in Computer Science, Information Technology, Information Systems or similar.

Intermediate level experience in network administration in an enterprise production environment.

Strong skills with network protocols, standards and policies.

Experienced in the essential aspects of the Change Management process including CMDB entry, submitting CHG requests and managing communication.

Enterprise experience working with a multicast network, broadcast or media experience preferred

Advanced skills with either Juniper or Cisco/Arista platforms.

Strong skills with Palo Alto (preferred) or other firewall platforms.

Strong team member with self-motivation and desires to improve the infrastructure

Experience with operating business grade Wi-Fi network.

Excellent troubleshooting, analytical and problem-solving skills.

Able to perform multiple tasks simultaneously and prioritise self.

Strong and consistent customer service and communication skills.

Willingness to work a flexible schedule .

Network cabling installation and troubleshooting experience and experience with common testing tools

Experience with compiling network drawings familiarity with Lucidchart/Visio

Sound knowledge of Information Security concepts and compliance

A team player keen to adapt, learn and maintain existing platform standards

How We Get Things Done\xe2\x80\xa6

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

The Legal Bits\xe2\x80\xa6

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you\xe2\x80\x99re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at recruitadmin@wbd.com.

WarnerMedia