Job Description

Job Responsibilities not limited to:

• Have strong written and verbal communication skills.
• Should have strong knowledge of ITIL framework and IT service management concepts.
• CCNA Certification
• Ability to work independently.
• Engineers need to provide 24/7 support when needed as well as required to participate in on-call duty.
• Providing 1st line support for the timely resolution of incidents and problems
• Ability to effectively prioritize tasks in high-pressure environments.
• Should have good knowledge in project management and vendor management.
• Engineers must be able to speak confidently and able to conduct presentations.
• Exhibit excellent problem solving /root cause analysis skills.
• Hands-on experience in supporting, maintaining, and deploying Nokia IP and Optics products.
• Routing and Switching \xe2\x80\x93 all network technology used to connect services from all network data-center\xe2\x80\x99s to any connected endpoint
• Must be capable of mounting switches and carry weighted equipment.
• Monitor network performance and adhere to configuration policy and standards
• Proficiency and experience in developing technical documentation such as System Design, Configuration Design, System Architecture Drawings and technical deliverables using Microsoft Office software tools (Word, Project, PowerPoint, Excel, and Visio)
• Experience in tracing end users remotely as well as Network device power requirements.
• Experience in structure cabling technologies and data center cabling methodologies.
• Basic knowledge about servers (Wintel and Linux and virtualization).
• Singaporeans only