Job Description

Rockwell Automation is a global technology leader focused on helping the world\xe2\x80\x99s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that\xe2\x80\x99s you we would love to have you join us!



The Network Engineer plays a critical role in transforming and innovating our organization, striving to be the best-in-class among on-demand IT Network products and services. As a Network Engineer, you will be part of the global network team, dedicated to enhancing the overall network service and experience for Rockwell Automation end-users in the AP region. Collaborating closely with cross-functional business teams, you will identify areas for improvement, implement network enhancements, and troubleshoot any network-related issues. We are looking for a person with a high level of technical expertise, independence, and problem-solving skills to maintain an efficient and secure network infrastructure.

The Network Engineer will be the primary contact for all network-related matters in the AP region and will be responsible for the rollouts of network projects, including the RokNet program (Global WAN/LAN/Wi-Fi network modernization) and other ongoing initiatives. As an experienced Tech professional, the Network Engineer will encompass both proactive improvements and day-to-day support, ensuring smooth and reliable network services for all AP users.

Key Responsibilities:

• Day-to-Day Network Support: Act as the go-to person for resolving network-related queries and issues raised by AP users. Support escalation calls with Cisco and provide timely and effective resolutions to minimize downtime and disruptions.
• Implement Network Projects: Lead and participate in various network projects, with a particular focus on RokNet and other relevant initiatives. This involves planning, implementation, testing, and documentation of network enhancements.
• Documentation and Reporting: Maintain accurate and up-to-date documentation of network configurations, changes, and troubleshooting procedures. Generate regular reports on network performance, incidents, and improvements. Prepare detailed network documentation including logical network diagrams, test plans, configurations, and security standards in Microsoft Visio.
• Monitoring and analyzing network performance and offer support to troubleshoot issues related to a breadth of networking technologies including Cisco routers, switches, Palo Alto firewalls, and wireless solutions within the network infrastructure scope.
• Planning and performing new deployments, version upgrades and bug fixes on routers, switches, wireless controllers as per company\xe2\x80\x99s standards adhering to suitable and stable versions as per Cisco\xe2\x80\x99s recommendations. (Automating network deployment, monitoring and management procedures by use of automation tools and scripting not limited only to Python, GitHub).
• Promoting using of modern technologies, interacting with vendors and research, testing new hardware/software products in labs and present an initiative-taking approach to improve performance, reliability and reduce costs.
• Providing design, implement, and offer support to Cisco Data Center technology (Nexus, UCS, ACI, 6500, 9500, etc), managing and supporting enterprise in DDI (DNS/DHCP/IPAM) solution.
• Assisting with design of multi-server environments including cloud platforms such as - Azure, AWS (Amazon Web Services), VMware, EHC (Enterprise Hybrid Cloud), NSX (Network Virtualization and Security platform) by developing High-Level network designs (HLDs) and recommend best security practices.
• Developing, standardizing, implementing, and maintaining network topologies and security solutions that suits the requirements of manufacturing processes across all Rockwell Automation\xe2\x80\x99s manufacturing plants.
• Designing, implementing, and supporting key global customers\xe2\x80\x99 converged business and manufacturing/industrial networks in parallel with overall business strategies.
• Coordinating designing and implementing procedures to deploy industry leading SD-WAN, SD-Access, Stealthwatch, Umbrella infrastructure to provide secure, resilient network platforms across the enterprise.
• Providing technical subject matter expertise, design, implement and ensure delivery and high availability of Rockwell Automation\xe2\x80\x99s Local Area Network (LAN), Wide Area Network (WAN). Wireless Local Area Network (WLAN), Virtual Private Network (VPN), extranets.

• Bachelor\xe2\x80\x99s degree in computer science, electronics & telecommunications, automation, ICT or related field, M.Sc preferred.
• 5+ years proven experience as a Network Support Engineer or similar role, with a strong understanding of network protocols, hardware, and software.
• Cisco, Juniper, or other relevant certifications are highly desirable. Solid knowledge of network security practices and tools.
• Familiarity with network automation (Ansible, Salt, Chef, YAML), \xe2\x80\x9cnetwork as code\xe2\x80\x9d or \xe2\x80\x9cinfrastructure as code\xe2\x80\x9d, SD-WAN, SD-Access concepts,
• Excellent communication and interpersonal skills to collaborate with diverse stakeholders. Ability to adapt quickly to new technologies and changing business requirements.
• Analytical mindset with a keen eye for identifying and resolving complex network issues. Strong analytical skills: ability to distill information from disparate data sources and the capability to tell the story behind it, as well as recommendations for next steps.
• Ability to prioritize tasks effectively and manage multiple projects simultaneously, motivated to solve problems and have a bias for action. Intellectual curiosity and the ability to question partners across functional areas.
• Strong documentation orientation for maintaining detailed network records and reports.
• Based in Singapore.

Rockwell Automation