Job Description

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank\'s operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Administration and management (technical operations) of network infrastructure
• Expert Knowledge and relevant experience on the below technologies

• Paloalto
• Checkpoint
• Fortinet / Fortigate / Fortiproxy
• F5 Load Balancers - Good to have
• Evaluate and upgrade network hardware and/or firmware
• Coordinate with vendor, deploy, configure and manage Network devices according to system engineering design.
• Coordinate with information security governance team to align IT infrastructure with established standards.
• Ensures system compliance with all established information security policies
• Perform periodic health check and tuning of network devices.
• Performs technical assessment of any non-well defined or complex network change requests prior to implementation.
• Performs regular review of network ACL and recommend necessary optimization actions
• Assists Level 1 and Level 2 Support Engineers during problem determination and resolution whenever necessary.
• Planning and recommending overall improvements in network management
• Device Access management
• Advanced troubleshooting production problems with RCA and fault diagnosis
• Performance and historical trend analysis
• Implements changes to network infrastructure hardware in order to correct errors or enhance functionality
• Develops processes for improving operational efficiencies, as well as identifies/implements automation tools for existing manual processes.
• Prepares technical reports, memoranda, and instructional manuals as documentation of network design and operational requirements.
• Management of network daily activities; incident and problem management
• Responsible to work with respective team members on the review of network architecture and design
• Responsible to work with the respective server and application teams\' members
• Responsible to work with the respective network vendors\' teams for the troubleshooting, identification and resolution of network problems
• Responsible for network devices, as well as appliances, vulnerability review and assessment.
• Responsible for network devices, as well as appliances, change implementation review and assessment
• Responsible to conduct pre / post implementation plan review
• Responsible to conduct and train Level 1/2 engineers, i.e. to empower and equipped the L1/2 engineers with the knowledge to run and maintain Data centre network
• Coordinate with information security governance team to align IT infrastructure with established standards
• Change requests prior to implementation.
• Advanced troubleshooting production problems with RCA and fault diagnosis
• Design and monitor operations metrics on a monthly basis to keep track of key operation metrics
• Ready to work in shifts including public holidays
• Ready to be on call for 24x7 support during shifts

• Experience: Minimum 8 years network operations and/or management role
• Education: Minimum Bachelor\'s degree in engineering or science
• Certifications: CCSA, CCSE, JNCIA-FWV, JNCIA-SEC, JNCIS-SEC (Preferred but not mandatory CISSP, CISM, ITIL Foundation)
• Checkpoint Networks, Paloalto, Fortinet, VPN Technologies, DNS, NTP, 2 Factor Authentication technologies.
• Strong verbal, written, interpersonal communications in English skills.
• Ability to work independently or as a team player.
• Experience in highly complex data center network design and support
• Experience with Cisco and Arista products specially DCI technology
• Experience with Cisco and Arista Software Define network (ACI, DNAC, etc)
• Strong hands on experiences on Fabric Patch, OTV, VPC+, Vxlan, Mlag, MP-BGP
• Knowledge and experience in employing and using various networking trace tools, i.e. Sniffer, Wireshark, riverbed net profiler, NetBrain, Gigamon and etc.
• Pro-active, dynamic and with good analytical/conceptual thinking.
• Certifications such as CCIE or above level in networking is an advantage
• Python or Linux shell scripting skill is a plus

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