Job Description

This site requires JavaScript to work correctly. Please, activate it in the options of your browser.US0 suggestions are available, use up and down arrow to navigate themSearch JobsWhat job do you want?LNetwork Operations EngineerSGP (Onsite) Full-TimeLSenior Network Operations EngineerSGP (Onsite) Full-TimeLSenior Network Operations EngineerSGP (Onsite) Full-TimeApply to this job. Think you\'re the perfect candidate?WE\'RE SENDING YOU TO AN EXTERNAL SITE TO APPLYPlease verify the following information to apply to this jobI am not a botI am eligible to work in the United StatesEmailBy clicking Continue, I agree to CareerBuilder\'sandPROCESSING APPLICATIONHold tight! We\'re comparing your resume to the job requirements\xe2\x80\xa6ARE YOU SURE YOU WANT TO APPLY TO THIS JOB?Based on your it doesn\'t look like you meet the requirements from the employer. You can still apply if you think you\'re a fit.Job Requirements of Network Operations Engineer:

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Full-Time * Location:SGP (Onsite)Do you meet the requirements for this job?No, Return to JobsSHARE THIS JOBCopy the below url and share it anywhere.Copy URL Job URL Copied Successfully.Network Operations EngineerLogicalis, Inc. SGP (Onsite) Full-TimeJob DetailsWhy choose Logicalis?As Architects of Change, Logicalis\' focus is to design, support and execute clients\' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, cloud, data management and IoT, can address customer priorities such as revenue growth and business, operational efficiency, innovation, risk and compliance, data governance and sustainability.We strengthen our purpose: to design, support, and execute our customers\' digital transformation by converging their vision with our technological expertise and knowledge of the industry. The brand refresh underpins both the evolution of Logicalis\' positioning as well as our strategic vision for growth.Accountabilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 3-6 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential
• Required multi product and technology knowledge on Cisco / Fortinet / HPE / Palo / F5
• Sound knowledge on Aruba Clearpass (NAC appliance, OnGuard) and Cisco ISE.
• Good knowledge on Cisco Firepower and Fortinet firewalls. Paloalto and Checkpoint skills will be added advantage.
• Technical skills on Routing/Switching. Preferred to have Wireless technologies for troubleshooting and fixing user issues.
• Experience on performing patching on Aruba CPPM and Cisco ISE.
• Able to perform the software patching for Routing/Switching/NXOS/Wireless/Fortinet/NAC on production environment with no-downtime where possible.
• Strong understanding about Enterprise Networking Solutions such as VSS, VPC, Multicast, MPLS etc..
• Abel to perform capture and log analysis using wireshark and other logging tools.
• Familiar with the Network troubleshooting: L2 and L3 technologies and MPLS / Multicast.
• Ability in performing onsite / remote IOS upgrades on different products and RMAs for faulty devices in production
• Working experience on multiple customer environments with multi-vendor products.

Get job alerts by email.Job SnapshotEmployee Type Full-TimeLocation SGP (Onsite)Job Type ConstructionExperience Not SpecifiedDate Posted 09/14/2024Job ID JR01990Apply to this job. Think you\'re the perfect candidate?Job DetailsCreate a job alert Enter your email below to save this search and receive job recommendations for similar positions.Email AddressJob Alert:Filters:Alert FrequencyDailyTwice a Week WeeklyBy clicking Sign Me Up, I agree to CareerBuilder\'s andi class=\'fa fa-refresh fa-spin\'/i
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Logicalis