Job Description

Founded in 1982, WPO is the largest independent provider of holistic wellbeing solutions. Through our customized programs, and comprehensive global network of credentialed providers and professionals, we support individuals to become healthier, happier and more productive both personally and professionally. Trusted by 51% of Fortune 500 companies, we deliver high quality care digitally and in-person to over 75 million individuals across 116,000 organizations in more than 200 countries and territories. At WPO, you will be joining a team that is committed to improving employee wellbeing around the world.

Workplace Options have an exciting opportunity for a Network Sourcing Specialist in Singapore. This would either be a hybrid or fully remote working position depending on your location. The Network Sourcing Specialist assists the Workplace Options Counselling team by expanding WPO\xe2\x80\x99s network of providers of mental health services and identifying available providers for our clients who are in need of short-term counselling assistance around the world.


Responsibilities:

• Expand WPO\xe2\x80\x99s network of providers of mental health services (counsellors, psychologists, psychotherapists, wellness coaches and trainers) in all locations where WPO has covered lives, currently over 200 countries and territories.
  
• Recruit mental health professionals to provide ad hoc psychological support to WPO clients.
  
• Identify clients\xe2\x80\x99 needs and match the appropriate provider with client using our proprietary database.
  
• Enter provider information into our database/case management system.
  
• Respond to provider inquiries within the specified turnaround times.
  
• Distribute provider guidelines and application materials to external affiliates/providers during the recruiting process.
  
• Maintain accurate and up to date electronic provider records.
  
• Review provider applications and supporting documentation for completeness.
  
• Maintain strict confidentiality of our clients\xe2\x80\x99 information.
  
• Communicate provider information to our clients.
  
• Proactively manage caseload.

Requirements

• Must have fluent Mandarin and English verbal and written communication skills.
  
• Previous experience working delivering information services desirable.

Benefits

• PF
  
• EAP Benefits
  
• Health Insurance