Job Description

Location: Jurong East
Industry: Information Technology / Network Infrastructure / Defence
Employment Type: 1-Year Contract (Renewable, Convertible to Permanent)
Eligibility: Singaporeans Only
About the Role
We are looking for a Network Support Engineer to provide operations support and maintenance for secure network infrastructure. You will manage incidents, perform troubleshooting, and ensure network systems operate efficiently while complying with security standards and organizational policies.
Key Responsibilities

• Provide daily operations support for network infrastructure and connectivity.
• Manage and track incidents through to resolution while maintaining adherence to service level agreements (SLAs).
• Collaborate with cross-functional teams to troubleshoot and resolve network issues promptly.
• Conduct fault analysis, perform configuration updates, and optimize network performance.
• Maintain and update documentation, configuration records, and operational best practices.
• Ensure all activities comply with internal security policies, standards, and regulatory guidelines.

Requirements

• 23 years of experience in networking or infrastructure support.
• Working knowledge of RESTful API principles, HTTP methods, JSON handling, and regular expressions.
• Strong ability to diagnose and resolve network issues independently.
• Hands-on experience with Linux (Red Hat), Windows Server, and VMware environments.
• Familiarity with firewalls, routers, switches, DNS, DHCP, NTP, and TCP/IP networking preferred.
• Prior experience in defence or government environments requiring security clearance is an advantage.
• Strong written and verbal communication skills.

Why Join

• Exposure to secure and high-availability network environments.
• Opportunity to work on mission-critical IT infrastructure with a strong cybersecurity focus.
• Supportive and collaborative team environment.
• Competitive remuneration and comprehensive benefits package.

Apply now with your updated CV to be considered for this opportunity.

Skills Required