Job Description

BTS is a global consulting and leadership development firm that brings strategy to life by changing mindsets and developing capabilities. We design and deliver engaging experiences, such as business simulations and scenario-based workshops, to help individuals and teams turn ideas into action. Learn more at www.bts.com.
Our #1 value? Positive Spirit & Fun.
Our Culture
At BTS, we believe our culture is the foundation upon which our organization is built, and the reason clients choose to do business with us. We look to hire employees who embody and embrace our unique culture. The following are the most powerful aspects of our culture:

• Fun and Adventure: It is not just corporate propaganda. BTS has won highly contested deals because clients have said, "We chose BTS because they are more fun to work with." We believe life is too short to not have fun at work.
• Achievement and Excellence: Whether we are engaged in a client development meeting with an executive or creating an innovative new simulation application, we believe in delivering quality and excellence.
• Freedom and Responsibility: We believe that if you find the right people and give them freedom and responsibility, they will achieve great things.

We are seeking an experienced and proactive Office Manager & Executive Assistant to ensure the seamless operation of our Singapore office and provide high-level support to the leadership team. This role combines hands-on operational management with trusted executive partnership-ideal for someone who thrives on variety, responsibility, and collaboration.
We are looking for someone who will:

• Have clear communication, proactive follow-up, and high attention to detail.
• Have a consistent standard of professionalism across SEA operations.
• Take leadership in problem solving and process improvement.
• Be a reliable partner and a collaborative presence who helps others succeed by keeping operations running smoothly.

Responsibilities include:
Office Management

• Oversee day-to-day office operations to ensure a smooth and efficient working environment.
• Greet and host visitors with professionalism and warmth.
• Manage calls, mail, courier services, and general inquiries.
• Maintain and replenish office supplies, stationery, business cards, and pantry items.
• Ensure meeting rooms, office areas, and shared spaces are organized and maintained to high standards.
• Keep centralized tools up to date (e.g., email lists, birthdays, seating plans).
• Liaise with building management for maintenance, facilities, and safety matters.
• Coordinate logistics for meetings, office events, and team gatherings.

Executive Assistant Support

• Provide proactive administrative and scheduling support to the Deputy Head of Office and leadership team.
• Manage complex calendars, coordinate internal and external meetings, and anticipate scheduling needs.
• Manage travel arrangements, itineraries, and expense reimbursements for Deputy Head of Office.
• Handle confidential and sensitive information with discretion and professionalism.
• Serve as a liaison between the leadership team and internal/ external stakeholders.
• Anticipate executive needs, helping to streamline communication and workflow across teams.

People Experience

• Partner with the People Experience team to onboard new hires (workspace setup, IT readiness, business cards, office orientation, etc.).
• Support team engagement initiatives and events to foster a positive and inclusive workplace.

Requirements

• Diploma or higher qualification.
• 5 - 8 years' experience in office management and executive support, ideally within professional services or consulting.
• Exceptional organizational skills and attention to detail, with a proactive and solutions-oriented mindset.
• Strong interpersonal and communication skills at all levels.
• Tech-savvy and comfortable managing multiple priorities.
• High integrity and discretion in handling confidential matters.
• Strong customer service ethic and willing to jump into any role to support the efficient running of the Singapore office.
• Advanced proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
• Singapore Citizens and PRs are welcome.

In return we offer

• A unique opportunity at the intersection of strategy, learning, and logistics.
• Exposure to world-class clients and BTS teams across industries and regions.
• A dynamic, supportive work culture that values fun, collaboration, and responsibility, giving you the freedom to grow and make an impact.
• Competitive compensation and clear career growth opportunities within BTS.

Application Instructions
Please send your CV (max 2 pages) and a brief cover letter. Due to application volume, only shortlisted candidates will be contacted.

Skills Required