Officer, Client Servicing & Administration
Singapore 189652, Singapore
Job Description
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Singapore
JOB DESCRIPTION
In this position you will....
Provide back-end support to Client Servicing Executives and Managers across broking teams.
You will be responsible for\xe2\x80\xa6
- Follow-up with insurers to ensure policy documents are processed and sent to billing within acceptable timeline.
- Check and sort insurance policies, endorsements and other documents before forwarding to the clients.
- Collate and send renewal terms to clients promptly.
- Co-ordinate on Foreign Worker Bonds between client and insurer.
- Administration duties including sorting, despatching documents, retrieval of office files, maintaining filing / mailing records of office files / other mailing documents etc.
- Handle incoming calls and enquiries when necessary.
- Work in conjunction with the team and management to meet performance goals.
- Attend to other ad-hoc duties as and when required.
For you to be successful\xe2\x80\xa6
... we expect you to be able to demonstrate the following key competencies: Customer Focus:
- Demonstrates a customer centric mindset by prioritizing customer needs and addressing concerns with a sense of urgency
- Co-operates with team members to resolve problems and achieve goals
- Provides others with information they need in a timely manner
- Communicates clearly and actively listens to others
- Handles unexpected requirements and ambiguity in a receptive and calm manner. Resilient when things don\xe2\x80\x99t go to plan.
You will require the following qualifications and skills
- Preferred with CGI, if not have to pass the 3 basic papers within probation period.
- Good verbal and written communications skills
- Critical thinker and problem-solving skills
- Good time-management skills and able to thrive in a fast-pace setting
- High attention to detail and accuracy
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Job Identification 20210794 Job Category Operations Posting Date 03/02/2023, 09:30 PM Apply Before 05/02/2023, 10:30 PM Job Schedule Full time
#08-03 Sunshine Plaza, 189652, SG
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Job Detail
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Job IdJD1293080
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore 189652, Singapore
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EducationNot mentioned