Job Description

Citi\'s Global Consumer Bank is a global leader in banking and wealth management, the world\'s largest credit card issuer and a partner of choice globally to the world\'s most iconic brands and digital leaders. The Global Consumer Bank serves more than 110 million clients in the U.S., Mexico and Asia, spanning 19 markets. With our high-tech, high-touch relationship model, Citibank serves as a trusted advisor to our Retail, Wealth Management and small business clients at every stage of their financial journey. Through Citi\'s Access Account, Basic Banking, Citigold\xc2\xae and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide. We\xe2\x80\x99re currently looking for a high caliber professional to join our team as Officer, Mortgage Advisor based in Singapore. Being part of our team means that you unlock a whole host of perks and benefits from your first day of work. This includes:

• Medical benefits and wellness programs with an inclusive definition of dependent to support the physical, mental, and financial wellbeing of yourself and your loved ones
• Preferential banking offers for employees
• Shuttle bus service to save you time of commute; flexible and hybrid working \xe2\x80\x9cfuture of work\xe2\x80\x9d model to ensure your work-life balance

In this role, you\xe2\x80\x99re expected to:

• Provide independent and holistic mortgage solutions to meet clients\xe2\x80\x99 home ownership needs
• Be motivated, result-oriented and sales-driven to meet individual sales targets
• Establish individual sales networks and be confident in working with intermediaries such as various internal and external business partners, i.e. Business Development Managers, Relationship Managers, Financial Advisors, Property Agents and Mortgage Brokers
• Build relationships with new/existing clients by providing excellent service to build customer loyalty and seek referrals to grow the business
• Ensure proper procedures and documentation when assessing loan applications of clients
• Meet Key Performance Indicators (KPIs) such as sales targets, Net Promoter Score etc.

As a successful candidate, you\xe2\x80\x99d ideally have the following skills and exposure:

• Experience in sales and financial sector preferred
• Working knowledge of related financial regulations and mortgage transaction structure will be advantageous
• General understanding of regulatory compliance, guidelines, and regulations
• Clear and concise written and verbal communication
• Enjoy flexible working to be able to build up sales networks, particularly at assigned show flats, and to obtain new sources of lead generation
• Effective time management, problem-solving and negotiation skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you\xe2\x80\x99ll have the opportunity to grow your career, give back to your community and make a real impact. Take the next step to progress, apply for this role at Citi today. https://jobs.citi.com - Job Family Group: Consumer Sales - Job Family: Field Sales - Time Type: - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi\xe2\x80\x9d) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting