Job Description

About UsHello! We are Nail Lover, a new concept store that combines retail and nail salon services in one.At Nail Lover, we understand the busy lives of today\'s women. That\'s why we\'ve created press on nails that save you time without compromising on style. Our journey began with the realization that women everywhere struggle to find time for salon visits or DIY manicures. Inspired by this need for convenience, Nail Lover was born.Our press on nails provide the perfect solution for the modern woman on the go. With quick 10 minutes application at our nail salon, including a free manicure service, you can achieve a flawless look for any occasion. From classic neutrals to bold designs, our collections cater to every taste and can last from 5 to 30 days.Join the Nail Lover movement and enjoy the freedom to be fabulous anytime, anywhere. For style and efficiency, Nail Lover has you covered, nail by nail.New Day, New Outfit, New NailsWe are seeking a highly motivated and customer-oriented individual to join our team as an Online Customer Support Specialist. In this role, you will be responsible for providing top-notch customer support via WhatsApp Business account. You will handle customer appointment notifications.Required Skills:
- Excellent written communication skills
- Proven experience in customer support
- Proficiency in using WhatsApp for business purposes
- Strong problem-solving skills
- Ability to multitask and prioritize effectivelyJob Role:
- Speedy Handling of Appointments, Templates will be provided (Thank you, Reminders, After Care, Follow Up)
- Login our Fresha Partners account as an admin to view appointments.
- Monday-Sunday 10am-10pm (Maximum 20 appointments a day only)Application InstructionsPlease apply for this position by submitting your text CV to email or Whatsapp 88815690.
Kindly note that only shortlisted candidates will be notified.

InternSG