Onsite It Service Desk/helpdesk | 20,000 39,000 Salary | Start Asap | Qc

Quezon City, Philippines
Nezda Technologies
10 Current Jobs Openings
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Job Description

Urgent Hiring for IT Service desk/Helpdesk (Pioneer Account)Location: Centris, Quezon CityQualifications:

  • College graduate (graduate of a 4-5 year course)
  • at least 1 year IT Service Desk / Help Desk experience or 2 years Tech support experience
  • Preferably w/ Ticketing system exp - Service Now Knowledge will be an advantage.
  • MUST have complete work requirements already
  • Amenable to start ASAP
Roles and Responsibilities1. Take calls from global customer and provide the right response, positively, professionally and achieve customer delight.2. Troubleshooting Hardware/Networking/OS related queries over phone. This involves working across different time zones3. Keep up to date knowledge on continuous enhancements to IT, tools, and processes within the internal knowledge base4. Review, triage, respond, update, and assign tickets within the ticketing system5. troubleshoot along with the end user by simplifying technical languageJob Types: Full-time, PermanentSalary: Php20,000.00 - Php39,000.00 per monthBenefits:
  • Life insurance
  • Paid training
  • Pay raise
Schedule:
  • Shift system
Supplemental Pay:
  • 13th month salary
  • Performance bonus
  • Quarterly bonus
  • Yearly bonus
COVID-19 considerations:
All candidates must be fully vaccinatedExpected Start Date: 06/27/2022

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Job Detail

  • Job Id
    JD1021660
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Quezon City, Philippines
  • Education
    Not mentioned
 
 
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