Job Description

Job Summary Workers provided by an employment or temp agency for a limited period of time on a fill-in basis or for a finite project.

The Coordinator is responsible for carrying out basic tasks at a customer site or multiple customer sites in a region. All of which can include but are not limited to, inventory management, purchasing, shipping, receiving, chemical tracking, storeroom tracking, and even product delivery. The Coordinator position requires knowledge and application of VWR and routine customer systems. Reporting and customer interaction are typical of a routine nature.

Major Job Duties and Responsibilities (List in order of importance)

• Perform inventory management-related functions such as monitoring slow moving and dead stock, conducting cycle counting and yearly inventories, reporting, etc. Increase VWR revenue by controlling customer spending, providing daily customer service functions, and interfacing with the customer relative to inventory management.
• Perform purchasing functions such as providing level 2 and 3 ESS support (B/O, DFS, or 3P Support), managing quotes, document control, filing, and records maintenance, sorting and monitoring reclaimed and recyclable material, resolving open invoices/pricing, and forecasting, etc Responsible for all customer service related functions including but not limited to: order entry, reporting, basic cross-referencing and product conversions to VWR brand or best buy products, maintaining metrics, and cost avoidance, etc.
• Perform shipping coordination activities such as shipping customer material (including hazardous materials), answering customer calls, handling routine issues, operating a hand-jack and forklift, entering relevant shipping information into the customer computer system, and maintaining inspections on safety stations and equipment. Responsible for handling hazardous material and preparing shipping documentation and packaging requirements.
• Interface directly with customer POC, purchasing directors, facility directors, plant managers, etc. responsible for managing consigned, non-consigned, customer-owned, and 3rd party inventory onsite at the customer location.
• Utilize VWR and basic customer computer systems (ESS, Citrix, Info Access, Intranet, StockTracker, ChemSW, and customer-specific ERP systems as well as customer-specific shipping systems ) in fulfillment of job duties.
• Meet goals and objectives: revenue, safety, performance, and quality.
• Create programs for enhanced service efficiencies.
• Interfacing with manufacturing reps.
• Document SPI Requests.
• Perform other duties as assigned.

Qualifications (Education/Training, Experience, and Certifications)

• Diploma or Higher required
• 3 -5 years equivalent experience in material handling/inventory replenishment or customer service
• Environmental Health Safety knowledge is a plus
• Cross-referencing and inside sales experience a plus
• Singaporean or Permenant Resident of Singapore

KNOWLEDGE, SKILLS, AND ABILITIES (Those necessary to perform the job competently)

• Conform to all customer requirements for background checks, health and safety issues, security clearances, and medical checkups.
• Knowledge of Information Access and System ESS; intermediate computer skills including Microsoft Office with proficiency in Word and Excel
• Solid understanding and experience in either shipping, inventory, or purchasing
• Excellent Customer Service Skills; displays a professional can-do attitude
• High regard for safety, quality, and adherence to protocols, policies, and procedures
• Ability to self-manage and self-motivate; forward-thinking
• Ability to prioritize tasks, and meet deadlines
• Knowledge of VWR\xe2\x80\x99s products and services
• Ability to communicate effectively with both the customer and internal contacts
• Must be able to lift 25kg maximum
• May be required to travel

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with a job.

DISCLAIMER:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.
Avantor is proud to be an equal opportunity employer.

EEO Statement:

We recognize the value of diverse workforce and aim to create employment opportunities such that all employees achieve their full potential and work in an environment free of discrimination and harassment. We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, caste, color, religious creed, ethnicity, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by central, national, provincial or local laws.

3rd party non-solicitation policy

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation

Avantor