Operation Analyst And Service Support (banking)
Singapore, Singapore
Job Description
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Job Responsibilities
- Resource management, eg, onboarding/offboarding/contract extension and headcount tracking and reporting, including system access.
- Work closely with hiring/line managers to manage the on boarding and off boarding of staff.
- Responsible for coordinating, review and management of audit, risk and compliance tasks in Service. Recovery and TCOE, eg. ASDS, KRCSA, Internal and External audit requests.
- Support continuous review and improvement of Audit/Compliance and the On/Off-boarding process for greater effectiveness and efficiency.
- Other improvements and automation initiatives to improve existing process and functions.
- BCM and Covid19 Management and reporting.
- PPM management and reporting.
- Temp contract tracking and reporting for contract renewal, LAN ID/PPM/Access Card extension.
- Monthly, ad hoc and status reporting related to the Audit/Compliance, people areas, PPM, Mandatory eLearning, On/Off boarding and other operational activities of the Operational Support function.
- Support other Operational resources managing Reporting & Analytics deliverables.
- Manage and support floor logistics such as stationery, documentation destruction, sorting of mail, courier services and approvals for division head.
- Maintain seating plans for SR and TCOE occupied floors.
- End to End management of Resource Details, Numbers, Budgets and Allocations for Perm, temp and Vendor resources across SR/TCOE Departments.
- Support employee engagement initiatives, eg. training and special projects/assignments.
Job Requirements
- Proficient in Microsoft Excel with VLOOKUP and running macros
- About 3 - 5 years of core experience in operations work, preferably in the area of Banking and Finance.
- Familiarity with vendor and invoice management processes.
- Proficient in using PowerPoint for creating presentations and reports.
- Independent, proactive and self-starter with excellent interpersonal and communication skills.
- Ability to work in a fast-paced and team-oriented environment.
- Strong written and oral communication skills.
- Able to multitask and handle multiple priorities.
- Good follow up in tracking updates from various parties for closure on a week to week basis.
- Proficient in performing document updates and maintaining standard operating procedures and SharePoint site content updates as required.
- Comfortable in running reports on different platforms PPM, JIRA, QLIK & etc.
Interested candidates please email your latest resume to amit.kotian@tangspac.com EA License: 07C3635 | EA Registration ID is R1877874
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Job Detail
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Job IdJD1305314
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned