Operation Analyst (singapore)

Singapore, Singapore

Job Description


Sompo International Holdings Ltd. (Sompo International) is a global specialty provider of property and
casualty insurance and reinsurance. Sompo International companies are wholly owned subsidiaries of
Sompo Holdings, Inc., whose core business encompasses one of the largest property and casualty insurance
groups in the Japanese domestic market.
Through our operating subsidiaries, Sompo International underwrites agriculture, professional lines,
property, aviation, marine and energy, financial and political risks and casualty and other specialty and
catastrophe lines of insurance and reinsurance. Headquartered in Bermuda, we currently also have offices
in the United States, the United Kingdom, Continental Europe, Latin America, the Middle East and Asia.
Sompo International is a company driven by its core values, a carrier that holds promise, trust and the
commitment to protect at the center of everything we do. We recognize that our success is derived directly
from those who matter most: our people. Our culture is defined by a commitment to integrity, teamwork,
agility, execution, and excellence; and we strive to create exceptional value for our clients and shareholders
and maintain Sompo International as a desirable place to work.
Responsibilities include:

  • Lead requirements definition for all business change requests. Collaborate closely with stakeholders
to understand business requirements, informational needs and data sources. Translate these
business needs into clearly defined and documented detailed business requirements/ functional
requirements inclusive of business use cases, process flows, data flows, traceability matrices as well
as report mock-ups. Ensure that processes are implemented to take full advantage of the
capabilities of the system.
  • Implement system automation to enhance process efficiency, improve Data quality and reduce
manual errors
  • Plan and facilitate user acceptance testing with business stakeholders.
  • Collaborate with IT teams effectively in support of the overall business requirements.
  • Develop business case justifications and conduct feasibility studies.
  • Maintain regular communications with IT and business department managers and business process
managers regarding pertinent IT activities.
  • Adhere to business analysis processes, departmental standards, style requirements and all other
procedures necessary to meet the business objectives and quality change deliveries.
  • Perform other duties as assigned
Desired Skills & Experience:The candidate needs to have :
  • 5+ years of business analysis experience in the Commercial insurance industry.
  • Strong experience on implementing and supporting policy administration solutions.
  • Experienced with Agile SCRUM methodology and business analysis methodologies; working
knowledge of both SDLC & PMLC processes.
  • Hands-on experience writing both High-level Business requirements and user stories is required.
  • Knowledge and experience leveraging both IT solutions and business process improvements.
  • Experience operating and interfacing with business management, including negotiation and
presentation skills.
  • Proven track record of creating clear, concise deliverables that reflect a deep understanding of
business needs and technical system needs.
  • Excellent problem-solving and analytical skills.
  • Excellent communication skills, both written and verbal. Understands communication channels and
escalates appropriately.
  • Must be proficient with process modeling tools (e.g., Visio). Experience with other visualization
tools is beneficial.
  • Experience in SQL and Power BI Reporting is an advantage.
  • Strong initiative; able to self-manage. Comfortable with ambiguity and able to work through it to
get the right things done.
  • Must be able to see tasks through to completion without significant guidance.
  • Personal time management skills and ability to meet individual and team deadlines.
  • Experience using standard project and business tools including, Microsoft Project, Excel,
PowerPoint, Project, SharePoint.
  • Team player who works well with technical and business resources.
Sompo International offers a competitive compensation and benefits package commensurate with
experience.
Sompo International is an equal opportunity employer committed to a diverse workforce.

Sompo International

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Job Detail

  • Job Id
    JD1408578
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned