Operation Executive

Singapore, Singapore

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Responsibility

Coordination of daily transport / transfer requirements for tourist
Scheduling and detailing of drivers to perform daily transfer services
Liaison with transport vendors on transfer Service related
To check on timely operation of our fleets and recitify / report to Operation Manager
Handle feedbacks and improvement for daily operations workflow
Work closely with the operations manager to oversee daily operations
Attending to any correspondence and emails by customers, clients and contractors

Requirement

Actively learns and is knowledgeable to answer questions on product, policy, demographic, itinerary, and port information.
Able to perform shift work, including working on weekends and public holidays
Promote teamwork and quality service within the team and coordination with the other departments
Relevant experiences in Reservations / operation in travel agency is preferred
Strong communication skills, both written and verbal across a variety of cultures to a diverse range of people (customers, suppliers, team members, leaders).
Possess good working attitude and have a strong sense of responsibility
Have good organizational skill with an ability to work well under pressure
Able to work independently and deliver under tight timeline
Perform other ad hoc assignment and project as and when necessary

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