Job Description

Tellusicom Inc., headquartered in Hong Kong (Titanicom Tech Limited), which is a reliable new IT integrated service provider, aiming to build a one-stop IP/IT integrated service platform with global 7*24 hours service capability. Our services include consulting services, implementation services, maintenance services and management services and cover 6 specialized technical areas: network, security, voice, end-user computing, custom software development, global 7*24 hour call center services, etc. With many years of experience in the systems integration and professional services industry, the company has a broad customer base in finance, telecommunications, Internet, manufacturing, retail, government, energy, transportation, education, healthcare and other fields. At the same time, it has set up five global technical service centers in Hong Kong, Singapore, Germany, South Africa, the United States and other places, and its business covers 50+ countries and regions in 6 continents, providing 7*24 hours all-weather landing service. Through the company\'s core staff overseas project implementation experience, standardized management and global support system to help customers with IT service support needs to go overseas, actively explore international operation.

• Responsible for assisting in the maintenance of operations and maintenance ledger forms, operations and maintenance documents;
• Responsible for collaborating with operations and maintenance team on daily operations and maintenance management, including monitoring SLAs, update tickets system ,following up on daily maintenance work, etc;
• Responsible for assisting the O&M team to complete other related work.

Application Instructions

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