Job Description

Job Responsibilities:

• To oversee outlets operations and ensure that all SOPs are strictly complied with.
• Plan staffing schedules and resolve all outlet operational issues.
• Review service standards and product offerings to increase sales and minimise costs.
• Identify market trends and develop new ideas to stay ahead of competition.
• Work closely with functional support departments to align with strategic business objectives.
• Develop annual budget, monthly sales target, and track monthly KPIs.
• Drive process improvements across all outlets for greater effectiveness and efficiency.
• Build close relationships with front-line staff, outlet tenants, cleaning partners, landlords\' ops team and government agencies to facilitate smooth operations.
• Lead and motivate Outlet Staff and Operations Executive in achieving sales targets and customer satisfaction.
• Resolve employees\' disciplinary issues and outlet manpower needs.
• Develop good working relationship with all outlet staff and to develop their maximum potential.
• Any other related operational issues and projects as and when required.

Job Requirements:

• Diploma in Food & Beverage / Culinary Management or Business related.
• A minimum of 3 years\' experience with proven track record in Food & Beverage industry/environment
• Good problem solver and self-confidence in decision making.
• Leadership with good influential and coaching skills.
• Excellent inter-personal skills and to lead by example with hands-on approach.

Interested applicants please forward your updated resume to or click on "Apply Now" button.

Liang Kai Yan Cayenne (R1874693)
Manpower Staffing Services (S) Pte Ltd
EA License No. 02C3423

Liang Kai Yan, Cayenne License No.: 02C3423 Personnel Registration No.: R1874693

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