The operation supervisors oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints.The Service Supervisor is responsible for leading the team on each shift and ensuring that service standards, food hygiene and safety standards are upheld. He/She plans and prepares staff duty roster and off-day scheduling. He/She provides on-the-job training for staff. He/She handles work-related problems and resolves them in a positive and professional way.
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