Operation Support Executive/application Support/it Support/customer Service (109)

Singapore, Singapore

Job Description


Requirement

  • Educational Qualification: Minimally ITE and Diploma level
  • At least 1 year of relevant experience
  • Need to possess basic knowledge of the systems to perform basic trouble-shooting (Training will be provided)
  • Prefer Skill: Basic Computer knowledge of Microsoft excel, word, Solaris/Windows
Responsibilities:
  • Provide 1st level troubleshooting to customers
  • Responsible for logging calls and ensure all calls contain clear problem description, resolution and all activities carried during resolution of the problems with the customers
  • Able to do initial diagnostic, categorization, set priority, dispatch job
  • Able to support & coordinate with Level 2 Support teams in incident/problem investigation and resolution.
  • Perform Daily Systems and Applications Health Checks.
Diana IT Consultancy & Services Pte Ltd EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

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Job Detail

  • Job Id
    JD1265177
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned