Job Description

Overview Offices Singapore
Job-type Full-Time
Job Category Technical/Helpdesk Support
Industries Services
Salary SGD 2,800 - 3,000 /MonthWho you\'ll be working for This Singapore-based technology company provides innovative solutions to its clients. Through its comprehensive suite of products and services, it enables businesses to enhance their operations and increase efficiency. The company offers a wide range of solutions, from cloud computing and managed services to custom software development and data analytics. It also provides IT infrastructure and security solutions, as well as consulting and training services. With its cutting-edge technology and comprehensive suite of services, the company helps its clients stay ahead of the competition and remain competitive in the ever-changing technology landscape.What requirements you\'ll need to be eligible

• Bachelor\'s degree in Computer Science, Information Technology, or a related field
• A minimum of 3 years of experience in technical support or IT operations
• Strong understanding of various IT systems, including hardware, software, and networking
• Experience with data conversion, migration, or system implementation projects
• Excellent problem-solving and troubleshooting skills
• Ability to communicate technical information effectively to non-technical staff
• Proficiency in Microsoft Office Suite and relevant technical documentation tools
• Ability to work independently and as part of a team in a fast-paced environment
• Willingness to travel to different locations within the organization as required

What you\'ll be doing on the jobThe Operation Support Technician, Roving (Conversion) is responsible for providing technical support and assistance to various departments within the organization during the conversion process. The technician will work closely with the conversion team to ensure a smooth transition and minimize disruptions to daily operations. The role involves troubleshooting technical issues, providing guidance to staff, and maintaining documentation related to the conversion process.Key responsibilities include:

• Collaborating with the conversion team to identify and resolve technical issues during the conversion process
• Providing on-site support to various departments, assisting with the implementation of new systems and processes
• Conducting training sessions for staff members to ensure they are familiar with new technologies and procedures
• Monitoring the progress of the conversion and reporting any issues or concerns to the project manager
• Maintaining accurate documentation of the conversion process, including technical specifications, user guides, and troubleshooting manuals
• Assisting with the development and execution of test plans to ensure the reliability and effectiveness of new systems
• Providing post-conversion support to ensure a smooth transition and address any ongoing technical issues

Consultant Contact Posted by: Lee Jia Jun
Phone:
Email:
Reg No: R1441261
HTTPS://ABOUT.RECRUITFIRST.CO/LEEJIAJUN

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