Job Description

Fayth is a fashion retailer who designs and sells its own line of apparel in a full range of sizes on our e-commerce platform and retail stores. Our employees work in a vibrant working environment that is constantly striving to drive our business further. If you have an interest in pursuing a career in the fast-growing fashion industry, Fayth is where you will get to learn the inner workings of an e-commerce store. You will develop your skills. You will be given responsibilities. And you will be given plenty of hands-on experience to make a difference.Our Operations Associate supports the day-to-day aspect of an e-commerce website which includes

• Dealing with all customer queries including but not limited to fashion advice, feedback and/or technical related questions.
• Fulfilling customers\xe2\x80\x99 orders; Receiving, putting away, picking, sorting, packing, and shipping
• Monitoring products and quality checks
• Handling logistics with a content management system
• Relaying customer feedback to the department head
• Assisting in any other administrative tasks

Requirements:

• Strong command of the English language
• Strong computer skills to include MS Office, web-based systems and social media
• Quality \xe2\x80\x93 Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality and consistency.
• Understands and communicates verbal and written instructions in a professional and courteous manner
• Applies feedback to improve performance and monitors own work to ensure quality

Application InstructionsPlease write in to with your CV, a recent photo of yourself and availability with the appropriate subject headers.
Be sure to include the following:
1. Your cover letter telling us more about yourself.
2. Your portfolio that covers the job description you are applying for.
3. Why you think you are suitable.Only shortlisted candidates will be notified.

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