Job Description

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Teisco, Harmony, Heritage Guitars and Swee Lee. Vista Musical Instruments is headquartered in Singapore, with operations in USA, UK and APAC, and is a division of Caldecott Music Group.

We are looking for an Operations Associate to be based in Singapore and will focus on delivering the best possible service for the musical instrument industry. We want somebody who is self-driven, passionate, and organized. Someone who matches our spirit and desire as we keep challenging ourselves to be the best in the industry.

Responsibilities

Customer Online Order & Enquires

• Fulfil online enquiries
• Facilitate store pickup/click & collect
• Facilitate online documentations
• Upkeep online reservation room
• Assist with fee collection
• Reach out to student enquiries
• Handle payment and new sign up
• Manage student/instructor schedules
• Inform students on latest updates

• Banking of cash for the store
• Ordering showroom supplies
• Filing and documenting
• Check and clear the outstanding documentation in the system
• Submission showroom usage / staff claim
• Fulfil showroom email and store enquiries
• Conduct feedback on customer shopping experience

• Diploma educational qualification
• No experience is needed, on-the-job training is provided
• Basic Microsoft office skills required

• Competitive Remuneration
• Healthcare, Dental & Insurance Programme
• Various Leave Benefits eg. birthday, volunteer, family care, childcare
• Long Service Awards
• Employee Referral Programme
• Gym Membership Discount
• Attractive Staff Discount at our academy, purchase of musical instruments and lifestyle products

Vista Musical Instruments