to oversee our company's daily operations while driving key human resources functions. This role requires a dynamic leader who can balance cross-departmental collaboration with people management responsibilities, ensuring both business efficiency and talent growth.
Key Responsibilities
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1. Operations Management
Lead and manage the
After-Sales Support Team, Sales Administration Support Team, and Engineering Team
to ensure seamless, efficient collaboration across departments.
Oversee day-to-day operations, ensuring service quality, workflow optimization, and timely project execution.
Establish processes and best practices to drive operational excellence and improve inter-team communication.
2. Human Resources (HR) Management
Oversee
end-to-end recruitment
, including job postings, candidate selection, and onboarding.
Develop and implement
performance evaluation and promotion frameworks
to support career development and organizational growth.
Provide HR support for workforce planning, employee engagement, and compliance with company policies.
Act as a strategic partner to management in building a strong, people-oriented culture.
Qualifications
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Bachelor's degree in Business Administration, Human Resources, or related field.
Proven experience in
operations management and HR functions
.
Strong leadership and interpersonal skills with the ability to coordinate across multiple teams.
Need to communicate with Chinese-speaking staff and customers, so bilingualism is a plus
Excellent problem-solving and organizational skills.
* Ability to thrive in a fast-paced, cross-functional environment.
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