Job Description

About us
At Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title. At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make every guest’s experience an enjoyable one. Join our team as our Guest Services Executive / Officer in Holiday Inn Singapore Little India. You’ll have ambition, talent and obviously, some key skills. Reporting to the Front Office Manager, we’re looking for someone who:
Your day to day
• Manages Check in and out for all hotel guest • Manages all transaction (Cash, Cheque and Electronic payment) • Manages scheduling for front office, inventory management and assist with daily briefings • Participate in enrolling hotel guest into IHG rewards programme and assist with all enquiries • Handle and anticipate all hotel guests enquiries • Responsible for the creation of profile into the system for all hotel guest • Responsible for all other add hoc duties
What we need from you
Diploma in Hospitality in discipline with minimum of 2 years’ experience in Front Office Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company. Good Communications skills and being a good team player
What we offer
What we offer In return for your hard work, you can look forward to a highly competitive salary and benefits package – including: • 5-days work week • Duty Meal • Birthday Off • Learning and Development Opportunities • Medical Benefit • Dental/ Optical/ Health Screening Benefit • Insurance Coverage • Special Employee rate at all IHG Hotels worldwide What’s more, because your career will be as unique as you are, we’ll give you all the tailored support you need to make a great start, be involved and grow. And because the Holiday Inn Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 6000 hotels in over 100 countries around the world. So whoever you are, whatever you love doing, bring your passion to the Holiday Inn brand and IHG and we’ll make sure you’ll have room to be yourself. Find out more about joining us today by going to careers.ihg.com
Job Reference: EMEAA35452