Operations Executive

Singapore, Singapore

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Our client is the largest chain of martial arts academies in Asia.

The Job

Responsibilities:

Represent brand and display thorough knowledge of products and services when dealing with potential and existing customers
Provide excellent customer service to potential and existing customers (front line)
Ensure academy's operations run smoothly by coordinating between departments
Manage the overall standards of cleanliness, service experience, maintenance, class schedules and events of the academy, as well as, assist with administrative tasks as required
Pro-actively work on customer issues assigned via internal systems
Investigate membership issues, including assistance with finance matters
Exercise multi-tasking skills when managing multiple systems and applications

Ideal Candidate

Requirements:

Excellent communication skills - written and verbal
Time management and problem-solving skills
Attention to detail
Ability to work independently and within a team
Able to work retail hours including weekends and public holiday on a 5-day work week basis

Ref: Q7I33GPIAQ

Application Instructions

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