JOB TITLE : OPERATiON EXECUTIVE WORKING HOURS MON TO FRI - 8.30AM TO 5.30PM SAT - 10AM TO 5.30PM LUNCH : 1 HOUR LOCATION NEAR MRT LINES. (DOVER/QUEENSTOWN/CLEMENTI/PASIR PANJANG/HAW PAR VILLA/NOVENA/OUTRAM PARK)
JOBSCOPE Operation / Housekeeping This position requires to work overtime including Sunday and Public Holidays. Need to be on standby 24hours and need to do housekeeping in the event of absenteeism.
OPERATION Check in/out of guests
Training will be provided. Need to familiarize with our company check in/out process.
Familiar with the facilities and amenities of our condo units.
Assists with viewing of potential client
Coordination between our sales team
Handle tenant\xe2\x80\x99s complaints * Customer service support 24/7 and need to be professional when handling agitated tenants
Attend to emergency, ie power trip in apartment and water disruption.
Need to personally go onsite to resolve the issue and coordinate with relevant contractor
Need to coordinate with the appropriate department if need be, ie maintenance,
operation and sales team Routine maintenance inspection of apartment units
Report your inspection in chat group
Follow up on the status of the inspection reported
Contractor/Supplier
Need to source for new contractor or supplier and do price comparison
Assists external contractor for onsite repair or installation
Assists to receive furniture/electrical appliances
Managing Agent/MCST
Assists with onsite inspection together with representative of Managing Agent or
MCST or its contractor
Submission of application of carpark, moving permit
Collection for condo access cards
Take meter readings at meter risers of the apartment units
Housekeeping
Must be on standy 24/7 for emergency cases
Do housekeeping in our apartments units, covering bedrooms, living and dining room,
bathrooms, kitchen, and balcony where applicable.
In-house laundry of our bed linens (duvet + duvet cover + bedsheets + pillow case, towels)
and personal laundry service
Dishwashing of dirty utensils
Tidy up the apartment store room
a) report items belong to the company b) arrange for disposal of broken items c) do inventory check
Update in chat group housekeeping done for the day
Prepare daily housekeeping schedules
Monitor housekeeping attendance and performance
Train new housekeeper
Must have basic knowledge on Safety Aid
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