Job Description

About Certis

We are a leading security services organisation. We put technology to work in making the world a safer place. Our mission is that as trusted partners, we protect lives and assets, and deliver integrated critical services. By empowering our people, our goal is to enable our communities to stay safe and thriving.

We offer a broad range of opportunities and career pathways for our people to grow and explore their potential. We believe that people, equipped with innovative thinking and technological capabilities will make the world safer, smarter and better.

Life at Certis

If you are a passionate individual looking for opportunities to expand your skills, and purposeful work instead of just a \'job\', we would love to hear from you.

At Certis, no two days look alike. Our work calendars are filled with chances to collaborate with others, and bring new initiatives to life. Whether you\'re looking to improve a process, or have an innovative idea awaiting a technology solve, we want you to bring your ideas to the table.

We are a close-knit team that looks out for each other, works hard to get the job done, and encourages each other to grow - the perfect place for you to grow your career!

Duties & Responsibilities

• Deployment will be inside the cash centre and will be responsible for the 24/7 cash processing operations and activities
• Work closely with staffs and management to ensure fulfilment of Service Level Agreements with customers.
• To ensure compliance to process/policies as stipulated in the respective Standard Operating Procedures/ /Job Breakdown Sheet across all operation within the cash center
• Develop and review Standard Operating Procedures to ensure relevance to existing contract requirements.
• Improve and maintain a training program for all new staff and existing staff
• Lead, and motivate employees to delivery exceptional service delivery
• Monitor and ensure adherence to government\'s policies such as work place safety, staff working hours, acceptable accommodation (eg: MOM)
• Identify ways (including automation solution) to improve productivity with company QE team.

Skills & Experience

• Diploma/Bachelor\'s Degree from reputable Polytechnic/university
• Candidates with experience in leadership positions (Commissioned Officer) will be considered favorably
• Meticulous and problem-solving skills desired
• Preferably possess good IT knowledge and able to thrive in a technology driven environment
• Possess good interpersonal skills and comfortable to engage internal and external stakeholders
• Effective team players with strong coordination skills
• Strong ability in resource planning, organization & implementation
• Able to multi-task and thrive in a fast-paced and dynamic environment

Recognition & Reward

What you can expect from us:

• Work on world-class security projects renowned for their safety, reliability and efficiency
• Commitment to your ongoing development, including on-the-job opportunities, formal programs and assistance with further education
• Community volunteering opportunities
• A competitive remuneration package, featuring performance-based incentives and a medical insurance and dental allowance.

Certis is committed to fostering an inclusive and diverse workforce culture, which is supported by our values. Our aim is to attract, develop and retain a truly diverse and high-performing workforce.

Certis Group