Job Description

Operations Manager
Work Dynamics (Integrated Facilities Management)
What this job involves:
Laser beam focus on operations
At JLL, we put focus on our clients' needs, and we want you to do the same. You'll take charge of all programmes that we have for our clients' Innovation Center in Singapore. Be it site operations, contract, procurement, financial, or team management, you'll ensure our service delivery is at its best. You'll also be our clients' eye on all operational matters.
More importantly, you'll support various client-specific programmes such as technology launches, trainings and user experience initiatives. Being at the heart of operations management, you'll also oversee all key performance indicators and make sure that the team is meeting our clients' requirements.
Developing a dream team
Is people development your passion? If so, this job will be a perfect fit for you. In this role, you will lead a team of facilities management experts--while creating a working environment that promotes collaboration, performance, and personal growth. You'll also play an essential role in boosting our talents' career growth and employee retention through trainings and stable succession plans. Do you have a talent for inspiring others? In this role you will be at the helm of all things concerning the team's welfare. You will help motivate the team and usher them into victory over difficult business decisions. Likewise, you will serve as an important mediator who will settle rifts and arguments should conflicts arise.
Exceeding client expectations
Meeting--or even exceeding--client expectation is a tall order, and this is what we strive for each and every time. We've gained a solid and positive reputation over the years as a customer-centric company, and your job is to uphold that level of satisfaction. You'll maintain the consistency of our services by working closely with the site teams and our appointed vendors to develop and deliver tailored and innovative solutions. Additionally, you'll take charge of the site's financial operations targets, process compliance and risk management.
Sound like you? To apply you need to be:
A property management pro
Do you have at least three years' experience in facilities, property management, hospitality or related field? If so, we would be more than happy to work with you. At JLL, we'll let you fully demonstrate your expertise in facilities management, planning and organisational skills, and knack for addressing complex operational issues on a daily basis.
An excellent communicator
You'll face a wide range of clients and senior-level officers, so superior oral and written communication skills are essential. You'll also have proven track record of managing and resolving conflicts between client and firm requirements.
A proactive leader
You'll demonstrate a proactive and professional approach to customer service and stakeholder engagement. Your experience in effectively training staff and promoting open and collaborative working relationships are also valued. Are you all out on trying new ideas and working with diverse teams? If so, then your "can do" attitude may just land you this role.
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
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