Job Description

Job Responsibilities:

1. Transaction Processing:


Process and verify remittance transactions (domestic and international) in a timely and accurate manner Ensure all transactions are compliant with banking regulations and company policies Handle remittance requests, including fund transfers, payments, and foreign currency exchanges. Ensure timely processing of customer requests including funds transfer, currency exchange, inward/outward remittance, and account management Process operational matters such as SWIFT Telegraphic transfer, system testing, and other ad-hoc duties as needed Assist Relationship Managers (RM) to handle customer requirements
2. Customer Support:


Assist clients with inquiries related to remittance services, providing solutions to resolve issues efficiently Offer support for any transaction disputes or errors and ensure prompt resolution
3. Compliance & Risk Management:


Ensure all remittance operations comply with local, regional, and international regulations, including Anti-Money Laundering (AML) and Know Your Customer (KYC) requirements Monitor suspicious transactions and report any compliance issues to the relevant departments
4. System & Data Management:


Maintain accurate records of remittance transactions in banking systems Work with IT teams to resolve system issues and ensure smooth remittance processing Generate and analyze reports for management and regulatory purposes
5. Collaboration:


Work closely with other departments such as finance, compliance, and customer service to ensure seamless transaction processing Liaise with correspondent banks, clearing agents, and other external entities as required
6. Training & Development:


Stay updated with the latest trends and regulations in remittance services Participate in training programs to enhance knowledge and operational efficiency

Job Requirements

Possess at least a

Diploma/ Higher Diploma in any field

At least

3 years of experience in banking operations

, particularly in remittance or payments processing Good command of written and spoken English and Mandarin, as this role requires email correspondence, and periodic reports in both English and Chinese for Singapore Branch and HQ in Taiwan Knowledge of SWIFT message Awareness of risk controls, local and overseas market practices, and regulatory requirements



We regret to inform that only shortlisted candidates would be notified


EA License Number


Vivian Chen


R23116467


EA 24C2366