Job Description

Operations Support Services Engineer

About the Role

We are seeking a highly skilled and motivated Operations Support Services Engineer to ensure the optimal performance and reliability of our critical engineering systems. This role is ideal for a proactive problem-solver with a strong foundation in electrical/electronic systems and a proven track record in technical project leadership. You will be the key technical point of contact, responsible for maintaining system integrity and leading a team to deliver exceptional operational support.

Key Responsibilities

System Management & Engineering:

Oversee the operation, maintenance, and troubleshooting of complex Electrical and Electronic Engineering systems to ensure maximum uptime and reliability.

Technical Leadership:

Lead a technical team, providing guidance, mentorship, and direction to ensure high performance and adherence to service level agreements (SLAs).

Project Management:

Utilize strong project management skills to plan and execute system upgrades, new installations, and lifecycle replacement projects from conception to completion, on time and within budget.

Stakeholder Engagement:

Act as the primary technical liaison for internal and external stakeholders, effectively managing relationships and communicating project status, risks, and resolutions.

Continuous Improvement:

Proactively identify opportunities for system and process improvements to enhance operational efficiency and service quality.

Qualifications & Experience

Mandatory Requirements:

Bachelor's degree in Electrical/Electronic Engineering or a related field. A minimum of

5 years of relevant experience

in managing and supporting Electrical/Electronic Engineering systems. Proven experience in

system engineering

and end-to-end

project management

. Demonstrated experience in

team leadership

and

stakeholder management

.

Preferred Qualifications (Advantageous):

Prior knowledge or experience with

marine electronics, command and control, and communications systems

. Strong analytical and problem-solving skills with a meticulous attention to detail. * Excellent verbal and written communication skills.