Job Description

Operations Technician / Senior Operations Technician 1:

The incumbent operates all equipment and facilities in his assigned area safely and efficiently and keeps the same in good state of maintenance. He works closely in a team, keeping in close contact and in particular, highlights all items bearing on safety, quality and efficiency.

Senior Operations Technician 2 / 3:

The incumbent is primarily responsible for smooth, safe and efficient operations of assigned process stages. He ensures associated facilities are kept in good maintenance. He assists the production superintendent in giving work directions to technicians and deputies for the superintendent from time to time.

Responsibilities

Performs batch / unit or ancillary operations safely and efficiently following standard operating procedures and as necessary, leads technicians in unit operations. Takes in process samples and carries out checks using analytical instruments.

Do routine mechanical and lubrication checks and where required, carries out early maintenance and repair using hand tools.

Performs materials handling and movement using hand-pallet trucks, reach truck or other material handling equipment in a safe manner, following standard operating procedures.

Ensures that batch and operating log sheets are correctly recorded and complied. Follows Good Documentation Practices and ALCOA+ principles when executing instructions and recording data, and adheres to Document Error management procedures if document error is observed.

Communicates clearly with his superintendent and colleagues and at the end of his shift, hand-over to his senior operations technician highlighting production status and any items bearing on safety, quality and efficiency.

Do engineering-related work with technicians during process runs, plant configuration during the campaign change over or maintenance using hand-tools. E.g.: filters change, equipment replacement and other plant-care type engineering work. Prepares plant and equipment for engineering maintenance.

Inspects and maintains house-keeping of his assigned area for clean and safe working conditions as well as ensuring that personal protection equipment, safety and fire-fighting equipment are maintained ready for use.

Carries out fire fighting / first-aid duties as assigned and trained.

Perform plant trouble shooting using appropriate problem solving tool to minimize plant stoppages and safety or quality incidents. Raise improvement ideas and implement initiatives to support department objectives.

Carries out other related duties as assigned by the superintendent, production leader or senior technicians.

Senior Operations Technician 1: (Additional responsibilities areas)

Assists superintendent in conducting formal and practical training for technicians.

Carries out other related duties as assigned by the production superintendent.

Senior Operations Technician 2 / 3: (Additional responsibilities areas)

He is a stage leader who provides guidance and assigned tasks to operations technicians during process operations. He is to ensure that batch and operating log sheets are correctly recorded and complied and ensure the tasks assigned to operations technicians are executed in accordance with cGMP requirement. He checks the executed documentation in his process train for documentation errors during taking over and handing over of shift. He is to ensure documentation errors observed are to be managed according to Good Documentation Practices and Document Error management procedures and to escalate to Superintendent if GxP document instructions cannot be executed according to ALCOA+ principles.

He uses computer applications e.g.: M-ERP (as per role assigned) and other network operating systems as required.

Maintains clear communications with his superintendent and technicians and at the end of shift, hand over to his on-coming colleagues highlighting plant status and any items bearing on safety, quality and efficiency.

Leads and guides his technicians in engineering related work during campaign change over or maintenance using hand tools.

Responds with his team in controlling hazardous and emergency situations in line with company and departmental procedures.

If necessary, he will be nominated to deputise for his superintendent. Responsibilities as deputy include issuance of Permit to Work or perform plant release inspection as deemed necessary.

Knowledge, Skills & Experience

Diploma certificate from Polytechnic

Holder of ITC / NTC 2 or NTC 3 with some experience in related field

Familiar with good manufacturing practices, safety procedures

Trouble shooting skill

Basic awareness of industrial standards

Good knowledge in maintenance and operating principles of production and utility equipment.

Plant inspection skills (for Superintendent deputy role, as needed).

Good knowledge of Permit-to-Work systems and Risk Assessment (for Superintendent deputy role, as needed).

Correct documentation errors in accordance to existing procedures

Good communications skills

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